Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.32

4.3 Rating 1,047 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our new boiler is much faster and so far appears to use less energy. The best is, the house has a much more consistent temperature.”

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“Very happy with boiler and customer service could not be faulted excellent Thanks”

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“The new boiler performs well. Hot water is hotter and more volume. Heating heats up quicker and therefore reaches required room temperature setting much quicker. Too soon to comment on running costs but I am hopeful that they are less than previous.”

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“technician came out to boiler and spare part arrived next day”

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“The boilers are good value and second to none in terms of build quality.”

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“Very happy”

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“Great service.”

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“The boiler was fitted within a day, and has worked efficiently and quietly ever since installation.”

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“the product seams really good but when i came to buy the extended warranty i could not do it. Now i only have the 5 year warranty and i want the 10 year warranty. please make it easier to buy your warranty as it seams impossible to make contact with you over this matter. So very pore back up.”

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“After a lot of research I chose the Viesmann as my preference and am very pleased with the boiler in all respects.”

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“Very happy”

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“Boiler has made a huge difference to water pressure particularly with the shower. Very efficient.”

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“The boiler works as expected so far! and it's apparently one with the highest efficiency in the market?”

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“Good quality boiler. Works well. Good price for 10 year warranty.”

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“Brand new boiler but so far so good. It is definitely energy saving, good to know only heating water we are using and soooo quiet. Hot water never VERY hot but wonder if this is a government thing? It's more than adequate for our needs. Very good fitter & apprentice, quick workers and very good.”

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“The boiler is amazing works really well and very quite”

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“easy process”

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“I am impressed by the quality of the supporting apps”

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“I had my boiler installed in 2009; there has been problems of it dropping temperature since it’s been installed. I kept calling the person who installed it and his response was that I had a leak within my flooring. There has been numerous engineers who I called out for the same problem and the problem remains. I had home care with British Gas and still no changes, so I ended the plan. I got someone to check the flooring and no leak was found. I was recommended to a gas enginering company who said to me that these boilers was recalled sometimes ago and at the present my boiler was not fit to be purpose. enginer put a danger sign on it and also removed the fuse of my boiler. I would not recommend buying or using these boilers, I would also recommend having your boiler fully checked to make sure it’s working well and your property is safe.”

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“I had a viessmann 100 installed 2year ago was ok for awhile then nothing went right with it BUT trouble renew burner then something else ,water went hot /cold thenHOT, Hot new heat exchanger ok again for awhile then again TROUBLE called in viessmann enginer told me what was wrong the return/flow rubber hoses was breaking up inside blocking up the heat exchanger .He then phoned viessmann about this ,they said it was not the fault Now he is a heating so he would know better well awhile i got new hoses as agood will but I had to pay to have them fitted but the boiler is still not right the person in your service dept told me to power flush it I had this done not long ago also had a adey . Magaclean filter fitted l am fed up with the whole thing .its still under warannty l wish l did not buy it”

Helpful Report

Hi Robert, Thank you for taking the time to leave a review. We are really sorry to hear of the troubles you have had with your heating system. During the previous support visits we have made to your property, it has been identified that the issues encountered have been caused by installation/system issues, not a faulty Vitodens 100-W Gas Boiler. We recommend you make contact with the installers of your heating system who should be able to assist you further. Best Regards, Viessmann Limited

Viessmann Limited is rated 4.3 based on 1,047 reviews