Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.32

4.3 Rating 1,047 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boiler provides a very good heating service but a very poor hot water service. I am sure that my water bill will be higher than my gas bill!”

Helpful Report

Dear John We would not expect you to be having hot water supply issues with your new Viessmann boiler. Please contact your installer to rectify these issues or book a warranty call out to diagnose the issue by contacting Aftersales: 01952 675060 aftersales-uk@viessmann.com Kind regards Viessmann

“Very good”

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Thank you Chris, we do appreciate your feedback.

“It's been so good I had forget the make of the boiler! Would defo have one again. Works as it should, no issues whatsoever 😁”

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Glad you are happy with the Viessmann boiler Nigel. Thank you for your feedback.

“I cant say much about my boiler has its not been a year but so far good.”

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Thank you Nigel, we do appreciate the feedback.

“Rate a 5 all good so far and a peace of mind having 10year cover”

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Sandra we do appreciate the feedback and hope all is well with the Viessmann boiler.

“The boiler was installed earlier this year in March 2021. Has worked fine from day 1. Delivers plenty hot water on demand. So far not a single issue. Nice straightforward design so looks good on the kitchen wall.”

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“very good boiler works great glad i chose it”

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“Very good installation provided.”

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“The boiler was recommended to us and wears very happy with it.”

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“Works perfectly well”

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“New Boiler fitted to replace old system Performing well as expected so far Installation process went well with no major issues”

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“Fantastic boiler no problems very efficient”

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“Brilliant delighted with our viessmann boiler. No issues at all highly recommend.”

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“working well”

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“Had a Weissmann 100 boiler installed a few days ago and the house has never felt this warm! Very impressed so far; the customer service was excellent, boiler arrived within a day and a half, the engineers who installed it were competent, professional, friendly and tidied everything up afterwards. The boiler itself is very quiet compared to my previous one and the house heats up extremely quickly.”

Helpful Report

“100W installed Jan 2015. Jan 2016 Motherboard failed. As you have few engineers in certain parts of the country it took a while for one to attend from quite a distance. Said there was nothing wrong as it did restart. Boiler failed again within 2 weeks. My usual engineer ascertained it was the Motherboard and told company . We had to insist it was the problem and it was replaced. Your 'local' engineer was useless and fitted work around his customers needs. Appalling service from the engineer and getting through to the company was dreadful. Problem took took over a week to resolve in very cold weather. The same problem has happened again - Feb 11th 2021. Indoor temp 10C! Better contact to the help line this time. Company technicians are good and assisted my engineer - electrodes was the initial thought. Replaced them. Still no boiler functioning- conclusion Motherboard again. Expense fault. Fortunately my engineer sorted it with your technicians in a day with the help of local plumbing suppliers stocking your parts! Warmth at last. How long for?”

Helpful Report

Sorry to hear you have experienced these issues with your boiler. If you could provide your contact details including your postcode we can look into this for you and see what we can do to help. Please email details to enquiries-uk@viessmann.com Kind regards Viessmann

“I had my boiler installed by South Coast boiler very very pleased with service highly recommend them and the boiler is very quiet no hassle so far”

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“Great boilers and engineers definitely recommend them.”

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“LOVELY LOVELY BOILER SMALL BY DESIGN AND VERY QUIET AND WAS FITTED BY A SUPERB COMPANY”

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“Our new Viessmann combi boiler was installed approximately 6 months ago. Straight forward installation and has worked faultlessly ever since.”

Helpful Report

Viessmann Limited is rated 4.3 based on 1,047 reviews