Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.31

4.3 Rating 1,049 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,049 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After about a month of my new boiler being installed there was no hot water and the day later there was no heating. The company that installed it sent out someone that night to see if it could be fixed. The weather was very cold and they didn't want me to be without heating and hot water. The engineer couldn't fix it. They contacted Veissman who said no-one could come to me till after the weekend, leaving me a week without heating or hot water. The engineer came from Glasgow just to fix my boiler, instead of someone a few miles away from Aberdeen, which he wasn't very happy with, and I didn't think was efficient. He did a good job and diagnosed that the fan had died. Does this mean it was an old fan? I was happy to pay what I did for the boiler but not one that is faulty! Hopefully the boiler will continue to work especially as it is the middle of winter and I have been well and really don't want to be in the situation of having no heating and hot water again anytime soon! The boiler has been working fine since the replacement, thank you.”

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“Provided an efficient and much needed boiler”

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“Low noise able to use remote control anywhere”

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“boiler is very quiet and neat.”

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“We were very happy with the installation of the boiler and so far very satisfied with the performance of the boiler hope it long continues.”

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“Our new heating system has only been in for for 2 months but all seems ok, the installation engineer has been back out to ensure we understand it and the controls. Our only comment at the moment is the size of the tank - which has taken the whole of the airing cupboard! Let’s see how we feel about it in a year or two!”

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“Heating engineer Gary McDonald was very knowledgeable and helpful and did an excellent job of fitting and commissioning the whole boiler and system”

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“BOILER APPEARS TO BE VERY EFFICIENT”

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“Boiler great. New bill much less than same time last year.”

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“Excellent product”

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“Unfortunately the only instructions for setting the timer are written in German so I have not been able to use this. I had no response to email I sent asking for help with this.”

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“Good looking boiler which was expertly fitted and is working very well. Just had my gas bill... same period last year with old boiler was £30 more expensive!!”

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“Great boiler, very efficient.”

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“Neat quiet and efficient”

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“It’s always a pleasure to fit their boilers as they are the best”

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“The boiler works and has a programmable thermostat.”

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“The installation was very well done and the boiler is working very efficiently. I love the long guarantee which to me, shows the confidence they have in their product. Very happy and would recommend along with the young man who installed it.”

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“I just find it very efficient indeed..The house is now lovely & warm, & of course instant hot water all the time..”