Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.32

4.3 Rating 1,047 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

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“Had a Viessmann Vitodens 050 fitted around 6 months ago. After some installation issues it's been running fine although a lot noisier than expected. Download the Vicare app to communicate with it but the WiFi connection with the boiler is useless so I gave up on it.”

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“Great Viessmann installer”

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“Excellent value, great boiler and fantastic installation”

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“Very pleased with the boiler and installation. I think an initial boost option could be useful that might be attached to daily settings, to use or not as a morning warm up is slow. Otherwise I have only praise for the unit. Matt.”

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“The Viesmann 111 storage combi is ideal for our large Edwardian 5 bedroom house and was very nicely installed by Kirkpatricks, Taunton. We are glad we chose the Hive smart controls rather than the Viesmann and the boiler has not yet been connected to the internet monitoring system. We are also a little concerned about the lack of approved installers and servicing contractors in Devon although the support from Kilpatricks has been great.”

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“As a company we are proud to be associated with Viessmann and there products”

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“5 star, cut our gas bill by £00's would recommend to anyone.”

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“My new boiler is great now Thankyou but at first when the engineer from Heatable tried to switch it on it wouldn't work but when your engineer arrived at a later date he found it was an air-lock and then everything started to work after he had sorted it. It's been working fine since then.”

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“When Ollie our fitter had a problem shortly after installing our boiler he contacted the Viessmann engineer who came that same day and sorted the problem. I believe his name was Ian and we found him to be extremely helpful and courteous and would definitely recommend”

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“Very good response and courteous engineer.”

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“The men who installed my boiler caused a great deal of damage looking for pipes and left all the damage unrepaired when they left. The manager of the company promised to sort it out and then weeks later denied saying it. I have had to pay to have the hole in the wall and the damage caused in the bedroom, sorted out”

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“Boiler installed in October just before the cold winter. Installers were efficient and tidy. With the increase in the cost of fuel we found our new boiler to be economical.”

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“Takes a long while to heat up, so only 1 degree an hour in my house. But, quiet, reliable and good value.”

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“Went with installer as per yourselves, when we had problems with boiler it was difficult to contact yourselves as phones very busy and told to call back later. After boiler had broken down on the second occasion we were notified of the incorrect condenser pipe . By your engineer. We then notified installer who came out after several days , but we are still waiting for the outside pipes to be insulated and had been collecting water in a bucket in airing cupboard until there was no risk of frost to prevent damage to boiler . Have rang installer on at least three occasions re insulation but still waiting.”

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“Love my new boiler”

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“I am pleased that it is efficient and therefore relatively environmentally friendly. A cover to hide pipework would have been helpful but I am still impressed by it. A relief to have a reliable boiler of quality.”

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“Product appears reliable, only installed in autumn 2022, worked well through the first winter”

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“Just bought 15Lit Water Heater, Looks better than the one i had before which leaked from the water tank.”

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“For the first year after the installation the boiler was great, then the problems started. The boiler is very quiet, but we’ve had constant problems with the heating not coming on, or falling to get above 17c. The Viessmann approved installer has come out 7 times and hasn’t managed to fix it. Viessmann coming out this week to hopefully fix it.”

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“impossible to deal with. very poor communications very poor record keeping unreliable and helpful engineers”

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Viessmann Limited is rated 4.3 based on 1,047 reviews