Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.32

4.3 Rating 1,047 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Boiler installed quickly enough. Had trouble with it cutting out but, after the installer tried a few tricks and I reset it a few times over a couple of weeks, it seems to be fine. The Nest thermostat started to lose contact with the box beside the boiler but I moved it slightly closer to another wi-fi source and that seems to have fixed it. The water flow and temperature are improved over my last Worcester Boch boiler.”

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“Working well”

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“Fantastic Boiler - really happy. Good communications and great value for money. Very happy many thanks”

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“The Vitodens 100-W boiler we had installed in June 2015 has performed very well. The 'Automatic Air Vent' was replaced promptly under warranty in 2017. The Vitotrol 100 room thermostat/controller that came with the boiler is, however, clunky, complicated and difficult to use compared to controllers I've had on other boilers. For this reason, 4 stars overall rather than 5. If you do buy a Viessmann boiler, I recommend not fitting this room thermostat/controller.”

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“I am very happy with the new boiler and the installation. The only proviso was that the new boiler case was heavily marked (scratches) when the engineer took it out of the box and it had to be replaced after installation.”

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“Really pleased with the new boiler. It’s efficient and quiet. Registering for the extended warranty really easy. Excellent customer service.”

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“Replaced my old boiler with a Viessmann and I am delighted. Its very efficient and so quiet, I kept checking on it when it when it was first installed to make sure it was still working.”

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“German engineering always good - system works well so far. Instructions a little complicated for the uninitiated!”

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“Excellent boiler, excellent price, efficient and easy to set up ( LPG instructions were in German and had to be translated)”

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“So far so good. A good installation by one of your recommended installers. We are pleased.”

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“Excellent installation by Eric. Very happy customer.”

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“Very quiet very powerful and very efficient boiler customer service A+++”

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“A very good boiler.”

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“Reliable boiler, good service engineer”

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“A good response when the boiler was fitted and needed your engineer to call to fix the problem. Problem solved with no delay.”

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“I was very taken by the excellent reports of Viessmann boilers in "Which " last year, although the sample size was small. This year's reviews are better with a larger sample size, so I had one installed by HD Plumbing and Heating. Excellent service throughout from Kevin. Arrived as stated, fitted the boiler and was respectful and tidy. All this at a great price and with a 7 YEAR GUARANTEE as well.!Fantastic service and a great boiler.”

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“A very satisfactory product.”

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“Very good”

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“Excellent all round service.. Would definitely recommend.”

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“Had a new Viessmann boiler fitted in May 2018. Chose it after extensive research of competing products from other suppliers, and was impressed by the build quality, maintainability and spares availability in the UK. Very impressive. It ran the hot water all through the summer and has now picked up the house heating load without a hitch..”

Helpful Report

Viessmann Limited is rated 4.3 based on 1,047 reviews