VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 767 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

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4.3

Based on 767 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a paid user and I expect it to work - my end result is converting the product into mov or uploading to youtube. It hangs when I try to do both. I tried changing the images to small. Still not working. Less than 30 sec videos gets converted to mov or youtube okay..but 3 minutes takes for ever and it crashes!! I like the tool dor most of its otherfeatures... Inability to bring a result that i need in the end product is major cconcern”

Helpful Report

Posted 8 years ago

Thanks for the review Sair. I'm really sorry that this has happened. Have you tried raising a ticket about this with our support team? They'll be more than happy to get this sorted for you. You can raise a ticket here at: http://help.videoscribe.co/support/tickets/new. Thanks again.

Posted 8 years ago

“Excellent, just what I was looking for. Great instruction videos too!”

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Posted 8 years ago

Hi Paul. Thanks for the glowing review.

Posted 8 years ago

“VideoScribe is simultaneously a clever and productive tool for creating whiteboard animations, and a frustrating user experience that can really cost more than one intended. Making an animation is quick and it's easy to learn to use VideoScribe. Most features work as expected ... except. There is no undo function. If you spend time lining things up and then try to move an object, VideoScribe will just as likely rotate the object you wanted to move. And, no undo. You have to realign everything. Another complaint I have is the included graphic objects. Many are too complex to be effective in line drawing. This contributes to the proliferation of terrible quick draw videos that simply have a hand rapidly scribbling across a complex drawing that appears all too quickly. I think VideoScribe is the architect of its own decline by making it easy for anyone to create a poor quality quick draw that fails to utilize the captivating mystery of seeing a hand slowly evolve an image creating curiosity in the viewer's mind. The only thing that might slow this proliferation of slap-dash quick draws is the cost of VideoScribe. One will buy it for a month, thinking $30 isn't a bad price. But then the project goes overtime and before you know it, you've been billed for several months. Then, you need to make revisions and, SLAM, you've been billed for $300, just for one project. I'm going to check out Easy Sketch Pro. Though, I have a feeling it's worse than VideoScribe. Maybe we need to find a new technique to communicate as the world becomes inundated with boring Scribes that ruin the effectiveness of the medium.”

Helpful Report

Posted 8 years ago

Hi Tom. Thanks for taking the time to review us and we really appreciate all of your comments. It's always valuable for us to hear suggestions on how we can improve and I'll pass it all on to the rest of the team. I'm sorry that you feel this way about the pricing and the quality of the products and this is something that we are always improving. Thanks again.

Posted 8 years ago

“No Retina support, ugly interface experience on retina macbook pro.”

Helpful Report

Posted 8 years ago

Thanks for taking the time to review us Adrian and thanks for your feedback. I'll pass on your suggestions to the rest of them team. Thanks again.

Posted 8 years ago

“Videoscribe is wonderful - easy to use and really enjoyable. A great tool for creating memorable and professional videos - I love it!”

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Posted 8 years ago

Thanks for the wonderful review Carol.

Posted 8 years ago

“I love the product but I am having issues with controlling it...seems to have glitches and gremlins”

Helpful Report

Posted 8 years ago

Hi Sara. Thanks for taking the time to review us and your comments. I'm sorry this is happening. Please raise a ticket with our support team and they'll be more than happy to help you out: http://help.videoscribe.co/support/tickets/new

Posted 8 years ago

“I have just started working with the product. The instructional videos are helpful and the software Itself is a snap to use. I was able to make a two minute video that looked professional in one evening of messing with the program. I am looking forward to making a whole lot more.”

Helpful Report

Posted 8 years ago

Hello Joseph. Thanks for taking the time to review us. It would be great to see the Scribes so feel free to Tweet them over to us. Thanks again.

Posted 8 years ago

“Very easy to learn. I love all of the music clips. I love being able to voice over. I don't like having to pay for certain call-outs and objects. I would like to see more dazzle in the move-In and out options. I am very satisfied.”

Helpful Report

Posted 8 years ago

Hi Ross. Thanks for taking the time to review us and I'll pass on your comments to the rest of the team.

Posted 8 years ago

“Haven't used the program enough to give a solid evaluation but it appears to work well.”

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Posted 8 years ago

“Easy to learn and powerful. We are moving from written instructions to short scribe videos to our customers. The learning curve is very fast and we do not depend on external agencies, etc to change the videos. Just go to original file change it, upload it to youtube and it´s done. Awesome results!”

Helpful Report

Posted 8 years ago

Thanks for the review Roger. It's great to hear that you're using VideoScribe in such an effective way in business and it would be great to see what you've came up with. Thanks again.

Posted 8 years ago

“It is a very helpful tool! I was very excited when I got access to it - please improve visual data base and pretty please add Guidelines on how to create own visuals that will be drawn precisely in videoscribe. Thanks!”

Helpful Report

Posted 8 years ago

Hi Sandra, thanks for the review and your suggestions. It's great to hear that you're enjoying VideoScribe and that you're finding it helpful. I'll pass your suggestions to the rest of the team. If you have any more feel free to post them here at: http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks again.

Posted 8 years ago

“A Cool Tool! Use it combined with other programs.”

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Posted 8 years ago

Thanks for the review Felix.

Posted 8 years ago

“It hangs up. I did not experience it during my first few days. It slows me down a lot. It uses up so much of my time.”

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Posted 8 years ago

Thanks for the high rating and I'm sorry to hear this. Have you tried watching our video tutorials? They're a great way to learn quickly on how to use VideoScribe. You can find them here at: https://www.youtube.com/user/VideoScribetv

Posted 8 years ago

“Love the programme and the final result.”

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Posted 8 years ago

Hi Luca, thanks for the review.

Posted 8 years ago

“Easy to learn how to use - I've tried other "cheaper" products and what they produced was just that "cheap" this product is high quality and gives you lots of options at a fair price.”

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Posted 8 years ago

Hi Larry thanks for your comment and review. It's one of our main priorities to get VideoScribe to a high standard to it's good to hear that you admire it's quality. Thanks again.

Posted 8 years ago

“What a simple to use tool to animate words into emotions.”

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Posted 8 years ago

Thanks for the review and your wonderful comment Neil.

Posted 8 years ago

“VideoScribe is a great program for explanation stories and simple processes that can work well wether they are long or short. The learning curve is quick and easy and VideoScribe's tutorials are enough to get you moving along. The only downside I have found is one cannot have multiple animations happening at the same time, which can limit the detail with which a process or story can be visualized. That said, I feel it is a great animation program for a majority of projects. -Brian W. - NYC”

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Posted 8 years ago

Thanks for the glowing review Brain and your suggestion. I'll pass it onto the rest of the team as it's always good to know ways that we can improve. Hope that you continue enjoying VideoScribe and it would be great to see what you have came up with.

Posted 8 years ago

“Great piece of software and very user friendly. We have found it quite useful in our business.”

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Posted 8 years ago

Thanks for the review.

Posted 8 years ago

“Incredible customer service, friendly product, beautiful production!”

Helpful Report

Posted 8 years ago

Thanks for the glowing review Meredith.

Posted 8 years ago

“I really enjoy making new video scribes with Sparkol. It's easy to use, lots of drawings, and I can even import my own drawings to add that personal touch to my whiteboard.”

Helpful Report

Posted 8 years ago

Hi Brad thanks for the review and we're glad to hear that you're enjoying VideoScribe. It would be great to see your Scribes. You can Tweet us them at @SparkolHQ

Posted 8 years ago

VideoScribe is rated 4.3 based on 767 reviews