VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 767 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

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4.3

Based on 767 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just started using video scribe. It's exactly what i was looking for to produce my next education project. So far so good. Will send suggestions and questions as i go.”

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Posted 8 years ago

Thanks for the review Chris. It's great to hear that VideoScribe is being used in such an effective way in educational projects and we look forward to hearing from you.

Posted 8 years ago

“I've used this a few times in earnest now, and have found it an enjoyable experience. I think the drawing hand can be overused and that had put me off at first, but having worked with it I like it used in moderation. The fact that you can use a good range of pre-drawn images, or import your own, or use photos, gives you scope to play. The tutorial videos are good and have clarified some points for me. I'd recommend it as a tool for explainer videos.”

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Posted 8 years ago

Thanks for the review and your comments Norman. We're happy to hear that you're enjoying the software and have taken your comments into account. Thanks again.

Posted 8 years ago

“dropped subscription price by $24 - 2 weeks after i bought and not willing to refund me the difference.”

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Posted 8 years ago

I'm about that Perry. We can not offer refunds to people who have purchased before or after our offers as it's part of our terms and conditions. I hope that you're enjoying VideoScribe and it would be great to see what you have came up with.

Posted 8 years ago

“I really like your program, I have just one comment and noticed one possible glitch. It would be incredibly useful if there was a way to change the colour of simple available objects such as arrows and rectangles in the program. I have also noticed that when rendering a video one object appears in the wrong place. Thanks, Ben”

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Posted 8 years ago

Thanks for your rating and comments Ben. It's always extremely useful to hear comments like this so we know how to improve our products. I'll pass on your comments to the team. If you have any more suggestions you can post them here at: http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks again for the review and we're glad that you're enjoying the product.

Posted 8 years ago

“-Easy to use - had my first presentation published and uploaded to YouTube and LinkedIn in no time. -Still unique enough to be well received by viewers. -Was surprised by having to purchase additional graphics to augment the limited library that comes with the program purchase. That being said I love it.”

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Posted 8 years ago

Thanks for the review Robert. It would be great to see your Scribe! You can Tweet us it at @SparkolHQ. We are constantly creating new free images to the VideoScribe library so keep and eye out.

Posted 8 years ago

“I am still learning to use the entire functionality of the videoscribe tool. The Tawe tool needs some work. If I screw anything up, I have to do the entire thing again. Better editing features are definitely needed with that one.”

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Posted 8 years ago

Hi Amal, thanks for taking the time to review us. If you need further assistance and would like some help with using VideoScribe you can watch our YouTube tutorials here at: https://www.youtube.com/user/VideoScribetv. I hope that helps and thanks again.

Posted 8 years ago

“These app is a real mess, me and my 80 classmates had to do a semestral proyect with these app and no one could do it because the app wouldnt work, it closed with out you being able to save it every 3 seconds and I needed to end up buying the pro version which costs a fortune and endes up also not working, these app was a real waste of my time and money it really made me very angry”

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Posted 8 years ago

“This is a BRILLIANT piece of software. I use my own images and then upload them to create a story in Videoscribe. And automagically, a white board animation!!!! Easy and fun to use. A real bargain!”

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Posted 8 years ago

Hi Kate thanks for the review. We're so happy to hear that you're having fun with VideoScribe and would be great to see what you have came up with.

Posted 8 years ago

“Video Scribe is a fun program to use!”

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Posted 8 years ago

Thanks for the review Mel!

Posted 8 years ago

“The desktop app freeze constantly and take long time to save the video o the computer”

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Posted 8 years ago

Hi Douglas. I'm sorry that you're having this problem and this is always something we wish avoid happening. Have you raised a ticket with support to get this resolved? All you need to do is just follow this link:http://help.videoscribe.co/support/tickets/new. Thanks for the review.

Posted 8 years ago

“Very user-friendly. Gives those with technical capability the freedom to innovate, and provides structure and help for the novices.”

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Posted 8 years ago

Thanks for the review John.

Posted 8 years ago

“Super duper! I am having so much fun working with Video Scribe. It has taken me back to a kid's way of thinking. Yea, Sparkol! David C. Brown”

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Posted 8 years ago

Thanks for the review David! Glad that you're having fun with VideoScribe and we look forward to seeing what you come up with. Thanks again.

Posted 8 years ago

“I'm a professional DP and editor. I find that the audio syncing process is very poor. The way I work with your software is exporting scenes from your videoscribe and editing it in FCP X where I can control timing, audio and voiceover. I wish I've had more music and audio control within your software.”

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Posted 8 years ago

Thanks for the review Rod and the helpful feedback. I'll pass on your comments to the team about VideoScribe's audio so that we can improve this in our next update. Hope that you have a wonderful day.

Posted 8 years ago

“Perfect for every kind of explanation video - brillant tool for everybody who has to show his own ideas and doesn't want to pay huge sums for copyrights/stock pictures”

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Posted 8 years ago

Thanks for taking the time to review us.

Posted 8 years ago

“Great product. Allows me to make pretty professional looking and sounding videos even though I have no real talent! Takes a little while to get the hang of certain features - like camera position, but no big problems. Given that most of what I produce is for a charity I'd like to see a bigger library of free images available since they don't have the resource to buy images. The drawing result on images I have sourced myself is not as good and I haven't been able to convert them to SVG file type without problems.”

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Posted 8 years ago

Hi Andrew. Thanks for the review and I'm glad that you like the product. We're constantly adding new free images to the library so keep an eye out! It would be great to see what you have came up with. You can Tweet us your Scribes at SparkolHQ.

Posted 8 years ago

“Good Day I just purchased Video scribe. Looked at it for less than an hour and created my first video. The software is very intuitive and makes the process very simple and quick. I plan on using Video Scribe to make blogs and advertisements for clients and myself alike. I can see a lot of potential. As an illustrator, Video Scribe lends itself to a limitless creativeness with ease. I will keep you all in the loop as I move this forward. All the best for a happy 2016”

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Posted 8 years ago

Thanks for the review Walter and we're glad you like the product. We would love to see what you have came up with! You can Tweet us your scribe at @SparkolHQ. Hope you have a wonderful day.

Posted 8 years ago

“Video Scribe is an excellent tool and a great platform for storytelling. This could be in education, business or just a DIY instructional. From start to end the process is very visual and easy to use. Right after signing up you get a comprehensive FAQ and Bootcamp/Crash Course to help you get started with it. Tech support is fabulous and it feels like you're a part of a growing family. Audio editing needs to vamp up a bit, so for now a few workaraounds are acceptable. This is a great investment and one would be foolish to pass on this product.”

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Posted 8 years ago

Thanks for the review Aubin. It's nice to read comments like this and I'll pass on your comments onto the team. Glad you like the Bootcamp videos and you've found the support team helpful. I'll take note about your comments on the VideoScribe audio and this is something we can do to improve the next version! Hope you enjoy your day.

Posted 8 years ago

“I like the program very much It is easy to use and learn. However the program is heavily reliant upon SVG images, and a much greater bank is needed. Additionally the inability to scribe Mathematical writting, (as opposed to mathematical images) is appalling Mathematics is the one truly universal language of the world , and the WRITTING of it is not properly supported. Memory limitations of the program are an issue too. An in built limitation of 1.5GB or thereabouts is pretty given today's computers. Heck of 8GB of RAM and my pc is 5 years old It writes fantastically the help staff are on the ball and the VS Sparkol community help each other too.”

Helpful Report

Posted 8 years ago

Hi Josh thanks for taking the time to review us. Good news - we are working on adding images to add into our software so keep an eye out. If you have any suggestions on how to improve the software you can post them here at: http://help.videoscribe.co/support/discussions/forums/1000142586. I'll pass your comments onto the team and thanks again for taking the time to review us.

Posted 8 years ago

“VideoScribe is a really great product. As an overall I LOVE IT and use it a lot. I just didn't rate it as "Very Good" because I understand that there is (always) room for improvement. Things I love are the ease of use, the possibility of importing our own hands and our own SVGs (yes, some other products do not allow it!) and the huge canvas we have to work on! Also the possibility of saving online, locally and on the cloud are great, as so we assure we'll never lose our ongoing work and we can always roll it back (if we do things the right way). Where I find room for improvement? Rendering needs to be fast! Morphing can clearly be improved, as it goes from a color picture to another via some black scratches that sometimes do not appear to be on the right spot along the way (i've seen better morphing within other apps). And when we work with a long story things get slow and sometimes some bugs appear (as when we want to select one picture and it adds it's selection to the previous selected one and so on, until we Save and press Escape or one of the two sometimes, which is random). Not sure but I suppose we cannot import backgrounds and that would be great. And colors! Why are they limited to a few ones? If you feel as interesting I can do a longer and better review but I will need some time for that! To any one reading this: I STRONGLY RECOMMEND VIDEO SCRIBE if you want to do any kind of whiteboard style video, for personal or professional use! But Sparkol is not only about VideoScribe! TAWE is showing itself as a very handy tool. I also work as a Graphic Recorder and I am starting to use TAWE as the tool to show and explain a Graphic panel to anyone that hadn't attend a presentation and hadn't seen the drawing process. I used to do it with a conventional recording process (a video camera) and now I intend to change the process and use TAWE more regularly! GREAT PRODUCT Sparkol. Keep innovating! Daniel”

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Posted 8 years ago

“Very easy to use , available across all devices, excellent customer care.”

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Posted 8 years ago

Thanks for taking the time to review us.

Posted 8 years ago

VideoScribe is rated 4.3 based on 767 reviews