VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 767 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

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4.3

Based on 767 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“See the whiteboard I placed on YouTube. "Clean Air Super Store". I did the line drawings and enhanced it with your music and videoscribe'c clip art. I'm very pleased. Thank you so much, Mike Seale”

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Posted 9 years ago

Great VideoScribe Mike - looks extremely professional! It's great to see that it is being used so well for an advertisement. Thanks for taking the time to review us.

Posted 8 years ago

“VideoScribe is the coolest tool I've discovered in a year. It is an excellent example of taming technology by providing an easy to learn/use interface, and enabling professional-level capability where there is no previous experience. The only concept I struggled with initially was that I did not grasp the simplicity of placing objects on a wide open canvass and using camera angles to frame the flow. In two days, I created a prototype marketing "nudge" on an emerging offering from my company, and everyone who has seen it has said "wow"! I highly recommend VideoScribe! - Christian Bowen (christian.bowen@richardson.com)”

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Posted 9 years ago

Thanks for the wonderful review Christian. It's always inspiring to hear comments like this and It would be great if we could take a look at your videos at some point! We've got tutorial videos you can access here at http://www.videoscribe.co/help if you needed any extra help with creating anything. Thanks again :-)

Posted 8 years ago

“MAkes everything easy! I love this program and can highly recommend it...”

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Posted 9 years ago

Thanks for the review Gerald.

Posted 8 years ago

“Needs an UNDO function”

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Posted 9 years ago

Thanks for the review Marina. I've just passed on your comments to our development team and It's always good to hear new suggestions! If you have any more ideas you can post them on http://help.videoscribe.co/support/discussions/forums/1000142586

Posted 8 years ago

“VideoScribe is a friendly and powerful tool for creating engaging and appealing videos. You don't need to be an expert on video creation for having a great result, because the tool is very intuitive and easy to use. And if you really want to have an excellent result, the VideoScribe tutorials and blog posts will give you all the information you need for creating amazing videos.”

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Posted 9 years ago

Hi Ana thanks for the glowing review. It's always good to hear that people are finding the software easy to use and finding the tutorial videos useful. It definitely means that you can get the most out of the software. Thanks again for the review.

Posted 8 years ago

“???????????? - ??? ??????? ? Sparkol http://www.youtube.com/watch?v=kLSdVBKN1U8”

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Posted 9 years ago

Great Video Tatianna :-)

Posted 8 years ago

“VideoScribe is a very simple and very useful gadget for beginners. It has very useful toolkit and user friendly operabilty.”

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Posted 9 years ago

Thanks for the review Aquarius. Glad to hear that you're enjoying VideoScribe.

Posted 9 years ago

“I'd like to see more free images for paid subscribers.”

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Posted 9 years ago

Good news Brent! We're currently working on more new free images for VideoScribe so keep an eye out. Thanks for the review.

Posted 9 years ago

“Its important to get vidoscribe also in Spanish”

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Posted 9 years ago

Hi Mario thanks for the review. Comments like these are always helpful. You can put your ideas and suggestions on http://help.videoscribe.co/support/discussions/forums/1000142586 and one of our development team will pick it up. Thanks again

Posted 9 years ago

“To have not used the tool much yet, but the response time of your support team is horrible. I've had to wait 5 days for responses to my questions. Considering that I have a paid subscription I find this unacceptable”

Helpful Report

Posted 9 years ago

Hi Pam. I'm really sorry to hear that you are upset with our response time here at Sparkol and thanks for your feedback. We really want to give our customers the best customer experience as possible and it seems like we've missed the mark on this occasion. I've let the head of support know that you've had this problem and we will make sure it does not happen again in the future. Thanks again for taking the time to review us.

Posted 9 years ago

“I am a history teacher and have used it in lessons to get a point across. I would like to see more in the way of history/educational material in the library and any useful ideas in terms of creating/using it more in lessons would be great. Thanks”

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Posted 9 years ago

Thanks for taking the time to review us Neil. It's always great to see educators use our products and we've found your comment very useful. We currently working on adding new images to the library - so keep an eye out.

Posted 9 years ago

“The efficiency also depends on the operating system and the quality of Internet connection. Upon the rendering of video requires a processing time very high.”

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Posted 9 years ago

Hi Francesco thanks for your review. I'll pass on your comments on as we're always looking for ways to improve VideoScribe.

Posted 9 years ago

“I just started and the learning process takes a little time. I found the tutorials to be a great way to learn and also find out how to do certain functions. Great time in response when submitting a ticket also. Thanks Video Scribe! Kirk C.”

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Posted 9 years ago

Thanks for the review Kirk. I'm really glad that the tutorials helped you out and we're actually thinking of making more. We want to make the learning process as easy as possible. Hope that you keep enjoying VideoScribe.

Posted 9 years ago

“I recorded some shortcomings in sizing character. Untying sizing horizontal than vertical. The library of the images may be richer.”

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Posted 9 years ago

Hi Umberto thanks for the review. Glad that you're having fun with VideoScribe. We are currently working on adding new images to the library - so keep an eye out!

Posted 9 years ago

“Video Scribe was just what I was looking for to add variety to my video training packages. Sparkol made it so easy to learn and implement and their attention to detail with my one question was excellent. Highly recommended”

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Posted 9 years ago

Hi Adrian, thanks for your kind words. Glad that you're enjoying VideoScribe and that our support team was at a great help to you.

Posted 9 years ago

“Easy handling, self explanatory”

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Posted 9 years ago

Thanks for taking the time to review us Robert.

Posted 9 years ago

“I am still a novice, but it is great so far!”

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Posted 9 years ago

“Good program to create video - narration. Good points: clear pictures, good selection of hands, camera zoom. Still missing: interface requires too many actions (e.g. in order to save a file or to create a folder), not clear how to set up the dimensions of the canvas (if there is any way - I have not fount one), it is a bit confusing how the camera works. Good program that can be improved more.”

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Posted 9 years ago

Thanks for the review Vassiliki. I have put the links in to our video tutorials on how to set the camera position (http://help.videoscribe.co/support/solutions/articles/1000189864-set-the-camera-position-and-use-zoom-bootcamp-session-2) and how to move around images and text on the canvas.(http://help.videoscribe.co/support/solutions/articles/1000189860-add-text-and-images-to-your-canvas-bootcamp-session-1) I hope this helps you. I will pass on your messages and we will work on improving VideoScribe for you. Thanks for taking the time to review us and please feel free to raise a ticket with support if you have any further problems.

Posted 9 years ago

“I hope you bring in the Future a German Version”

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Posted 9 years ago

Hi Joerg, thanks for the review and a great point that you have raised. If you have any VideoScribe feature ideas you can post it on http://help.videoscribe.co/support/discussions/forums/1000142586

Posted 9 years ago

“The software is very easy to use and intuitive.”

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Posted 9 years ago

Hi Sue, thanks for taking the time to review us.

Posted 9 years ago

VideoScribe is rated 4.3 based on 767 reviews