VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 767 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

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4.3

Based on 767 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I love the results I had it friend do for me that new the program I have had a very hard time with the learning curve and cannot get the results I want with my cartoons. So therefore I would not recommend it to anyone that hasn't got a lot of time to learn the program inside and out. I have watch the videos at least three or four times each and I'm still struggling in fact I have for you and quit trying the last 3 or 4 days because it has been so frustrating”

Helpful Report

Posted 8 years ago

Thanks for taking the time to review us Laurie. I'm sorry that you're finding it hard to get the hang of VideoScribe. You can get in contact with us though our ticket system if you have any specific questions: http://help.sparkol.com/support/tickets/new. Thanks

Posted 8 years ago

“Easy to use with great art and pro appearance!”

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Posted 8 years ago

Hi Nicole. Thanks for your review and comments!

Posted 8 years ago

“I subscribed to VideoScribe and used it a few times for school. Easy to maneuver once you get the hang of it. A lot more to learn, I just need the time. Most people are fascinated by the creations. Good value. Pete”

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Posted 8 years ago

Hi there, thanks for the review!

Posted 8 years ago

“i HAVE EXPERIENCED SOME ISSUES WITH THE AUDIOS, BECAUSE THE SOFTWARE DOESN´T HAVE THE ABILITY TO PUT MORE THAN ONE SOUND TRACK.”

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Posted 8 years ago

Thanks for taking the time to review us Carlos. This is something which has already been bought up on our VideoScribe ideas and suggestion page: http://help.videoscribe.co/support/discussions/topics/1000042367. If you would like this feature on VideoScribe please make sure you like this post. The posts with the most likes will get considered as a feature on VideoScribe. Thanks

Posted 8 years ago

“Software works very well, I would have given five star if it had option to select multiple image from galary to bring them on the canvas. As of now we can select only one picture which is very time consuming.”

Helpful Report

Posted 8 years ago

Thanks for the review Digvijay. Without comments like this we wouldn't know how to improve! I've passed on your comments to the rest of the team. If you have any more suggestions you can post them here at: http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks again

Posted 8 years ago

“This is by far the easiest platform / tool I have used to create a compelling presentation. I am blowing people away and it only took me about an hour to get up to speed on learning how to use the tool. I am using this for internal and partner sales presentations at Cisco, a high tech company, yes, but lacking in innovative marketing. The Youtube tutorials are critical and keep them coming! You guys should have 20 or more up on Youtube. Like importing graphics, converting graphics, why images move out of frame and how to fix it. I think you need a very basic how to get started and start by explaining that this tool is a long canvas - we marketeers think in Powerpoint, so it's horizontal and page by page and with Sparkol, we need to think differently. Once you understand the long canvas and positioning, it's easy peasy. Thank you making a great product - keep the tutorials coming and more, more, more examples - this helps us so much! Sandra- sandramc@mac.com”

Helpful Report

Posted 8 years ago

Hi Sandra, thanks for taking the time to review us! Your comments are much appreciated and we have taken everything on board. If you have any more ideas and suggestions you can post them here: http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks again!

Posted 8 years ago

“Its a very useful tool specially for creative people out there. Even if you do not have any previous knowledge, you can learn pretty much fast and earn. Its simple but cost effecient. Thank you :) www.fiverr.com/WhiteBrdAnimatr”

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Posted 8 years ago

Thanks for the review Fatima!

Posted 8 years ago

“Awesome product! I was able to create my first scribe in a few hours and it took less than a week to fine tune it to the point where we have released it publicly. I have no prior experience doing anything like this, and most viewers think we got professional help. As a startup founder myself trying to bring innovative products to the market, tools like this are incredibly empowering and inspiring. Keep up the great work!”

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Posted 8 years ago

Hi Deepak. Thanks for the glowing review. It would be great to see what you've came up with! You can tweet us your videos at @VideoScribeApp. Thanks again.

Posted 8 years ago

“I really like the software, when you import a new font it looks rare, and i would like to import video?”

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Posted 8 years ago

Hello, thanks for your review. Unfortunately you cannot import videos into VideoScribe. You can post your ideas and suggestions here at: http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks again

Posted 8 years ago

“Ugly looking, not intuitive and userfriendly, trying to sell graphics for some 100 bucks additional to the monthly fee, horrible undo/redo (or no at all), ... the idea was good, but they finished the development before it was even usable.”

Helpful Report

Posted 8 years ago

Thanks for taking the time to review us Anton. I'm sorry that you feel this way about VideoScribe and we've taken your messages into consideration. If you have any more recommendations you can post them here at:http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks

Posted 8 years ago

“I have used this product previously so purchasing it again in my new role was a no brainer.”

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Posted 8 years ago

Hi Adrian, thanks for taking the time to review us!

Posted 8 years ago

“Hello Team, thank you for asking for feedback. I do like the software but there are some hiccups that could be improved: 1. "command z " - to undo is not working. Some actions can be undone but some not which is very confusing. Yesterday I created a scribe and at the very end of the project I must have clicked mark all and expanded all canvas so much that the project did not make any sense. It was not even possible to play it. "Undo" was impossible. I had to mark it all and try to bring it back to reasonable size. This action is also very limited in the program because I was not able to control the size, it was jumping from huge to mini. I played for an hour to recover my canvas and during the struggle I dropped the click of the mouse ( because I was not able to hold the mouse pressed for so long) when canvas were mini. You may imagine how difficult it was to find my mini canvas. When I pressed play - nothing was playing. The program was behaving really weird. At the end I managed to bring canvas back to size and move to a place where I can see it when playing. Very frustrating experience. How to improve or prevent it? - my idea is to introduce the possibility of "undo" to all actions. 2. I am surprised to see so many canvas I have to pay for. It is fine to have some but I would suggest to have at least one free canva for each word before introducing 10 paid canvas on a word that does not have any free canva at all. Example : "greed" 3. It would be useful to have a possibility to save an audio or at least export it. In VideoScribe if I want to record a voice I have to write it over the previous one. I would like to have an option to keep the previous audio in case the new one is worst. Also if I want to have voice and the background music I have to use different program because in VideoScribe it seems impossible to make music super quite and voice laud. I don't see voice controls anywhere. Many times I would like to keep just first half of my audio and work on the second half instead of having one, long piece of audio with no mistakes - that is very challenging. Another timeline with audio is needed here in my opinion. That will be helpful in case I have the audio and would like to create canvas. In VideoScribe I have to have canvas first to hear the audio. 4. The program crashed few times but my projects were saved which I am glad for. 5. Option to move in a canva instead of drawing - I would use a default no hand for that action. The hand that moves canvas in looks awkward. I don't think many people use it including myself. I always have to go and click few times to remove the hand. 6. What I like is that the program is easy to use. I did not have to study manual to start. 7. It would help tones if I could change a drawing hand on each canva from my project at once instead of clicking each one to change the hand. This is useful in case you need to change the voice from female to male after creating a video ( I have to change to male hand manually, each canva at the time) ~ is it possible to receive a reply to my feedback? The above points make sense? Or am I using the program in a wrong way and features I mention exist? If not, will there be improvement in the software? Thanks. Magdalena: adventures.little@gmail.com”

Helpful Report

Posted 8 years ago

Hi Magdalena, thanks for taking the time to review us! It's great to hear comments like this so that we know how to improve our software. I've passed on your email to our support team and they will get back to you with a response! Thanks again.

Posted 8 years ago

“Almost perfect software that allows you to make great marketing videos”

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Posted 8 years ago

Thanks for the glowing review Alessio.

Posted 8 years ago

“It helped us to build a relatively good demo. It helped us to give a different dimension to our marketing collateral.”

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Posted 8 years ago

Hi Atul, thanks for the review. It's great to hear that your enjoying VideoScribe! Thanks again

Posted 8 years ago

“Very user-friendly and fun to use; two things that jump out would be the apparent inability of the program to "draw" pictures brought from outside sources, and how the voice-over function only allows one take to record the whole video (unless I'm missing something). Overall I am happy that I discovered this great application.”

Helpful Report

Posted 8 years ago

Thanks for taking the time to review us Ryan! I've passed your comments on to the rest of team. You can put your ideas and requests here at: http://help.videoscribe.co/support/discussions/forums/1000142586. The ideas with the most likes will be considered as a feature in VideoScribe. Thanks

Posted 8 years ago

“I've the product two weeks, but I think that I can to create an excellent material to my clients and potencial clients, original and creative!!!”

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Posted 8 years ago

Hi John, thanks for taking the time to review us! It would be great to see what you've came up with.

Posted 8 years ago

“Much gentler learning curve than Explaindio. Very good but keep improving it and adding features.”

Helpful Report

Posted 8 years ago

Hi there, thanks for the review. We're always working on improving VideoScribe and adding new features so keep an eye out!

Posted 8 years ago

“Very intuitive, easy access to images - a delight to use!”

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Posted 8 years ago

Hi Anu, thanks for your review and comments!

Posted 8 years ago

“It doesn't support Chinese Simple Characters, My clients are Cheese. Hope improve the software. My email is Kevin.yan@gmail.com, if it supports chinese characters , please let me know, Thanks”

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Posted 8 years ago

Hi Kevin, thanks for the review. I'll pass your comments on to the team and I'll send you an email if we make any changes. Thanks

Posted 8 years ago

“I've just started using Videoscribe. It is easy to use and not time consuming. I will be able to make quick videos that answer complex questions using handwriting. This will make it more visual and realistic for my students.”

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Posted 8 years ago

Hi Johanne, thanks for taking the time to review us. It's good to hear that you're enjoying VideoScribe. Feel free to Tweet us your videos any time!

Posted 8 years ago

VideoScribe is rated 4.3 based on 767 reviews