VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 767 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

Metrics

Info

4.3

Based on 767 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“oke”

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Posted 6 years ago

Thanks for the 5 stars Haryanto!

Posted 6 years ago

“Its helpful”

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Posted 6 years ago

Glad we could help you tell your story!

Posted 6 years ago

“Nice”

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Posted 6 years ago

Thanks, glad you like it!

Posted 6 years ago

“I hope it is free. Because we work for free. To teach poor students”

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Posted 6 years ago

Hello Zaki, It's not free I'm afraid but we offer a 25% discount to charities and you can contact sales@sparkol.com to arrange that discount.

Posted 6 years ago

“This is very easy and comfortable to work with. But I will be more happier if this software will be free of cost.”

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Posted 6 years ago

“VideoScribe is one of my favourite. Because I is very easy and comfortable to work with.”

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Posted 6 years ago

Thanks Moshin, very kind words!

Posted 6 years ago

“it's nice software to make animated video”

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Posted 6 years ago

Thanks Amanuel, glad you like the software and that you are finding it useful.

Posted 6 years ago

“It’s easy to start with, flexible and fun. The only thing I don’t like so much: Many searches in the image database only show paid images”

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Posted 6 years ago

Hello Saskia, glad you are finding it easy, flexible and fun. We are regularly adding new images to the Library and monitor search terms used in the app to help us decide what to create. You can keep an eye on what we are adding on our social media channels or our blog (http://blog.videoscribe.co/). If there are specific gaps that frustrate you though we have a forum on our help site where you can raise them so they are considered when we decide what to get our artists working on next - http://help.videoscribe.co/support/discussions/topics/11000002397.

Posted 6 years ago

“The free trial was pretty limited”

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Posted 6 years ago

Hello Hernan, sorry you felt that way. I'll get our support team in contact with you to find out what you found limiting and see if there is anything we can do to help with that.

Posted 6 years ago

“Not as aspected and I don't liked the watermarks on my video That's why I stopped using it.”

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Posted 6 years ago

Hello D Raj, The watermark is only there during the free-trial, if you purchase a subscription you can re-publish all of the work you have already done without it. Would be really interested in how VideoScribe differs from what you expected in other ways so I will raise a support ticket for you and get in contact.

Posted 6 years ago

“Great tool for video illustration, very enjoyable and easy to use.”

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Posted 6 years ago

Thanks so much for this amazing review

Posted 6 years ago

“I'm satisfied with the app”

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Posted 6 years ago

Hello Amit, I'm not really sure what problem you are describing here but I will log a support ticket for you now and see if we can get to the bottom of it.

Posted 6 years ago

Hello again Amit, glad the support team could sort your issue out for you and thanks so much for amending your review after speaking to them.

Posted 6 years ago

“The free trial (7 days only) of this software doesn't allow downloads of projects created to one's computer, which is very disappointing. I had wanted to see how videos created in VideoScribe performed within my other video editing software, as part of a larger whole, but this is not possible. It is much harder to make decisions to purchase without this function.”

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Posted 6 years ago

Thanks for the feedback! There are a few restrictions on the trial and we do appreciate that they are not perfect for everyone. If you find you need something specific to make a better assessment of the product just get in contact with the support team (http://help.videoscribe.co) and explain what you need and why. We'll always do our best to help where we can.

Posted 6 years ago

“You don't have access to all the options in the trail modus but it gives a good idea how it works. Thanks for the opportunity.”

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Posted 6 years ago

Glad you enjoyed the trial, hope you can see how useful it is and end up being a subscriber!

Posted 6 years ago

“Tutorials not uploading, get a black box, review box covering screen when trying to read the information.”

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Posted 6 years ago

Hello Shamim, I've just checked the tutorials on the help site and they are all playing fine for me. I'll log a support ticket so we can get to the bottom of this issue for you.

Posted 6 years ago

“Excellent tool for video illustration, I am satisfy with the result. Thumb-up :)”

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Posted 6 years ago

Glad you like your video and thanks for the great review!

Posted 6 years ago

“It's amazing , easy, and really helpful”

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Posted 6 years ago

Thanks Zahraa, very kind words and glad you are loving VideoScribe!

Posted 6 years ago

“to less feature and Images”

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Posted 6 years ago

Hello Sandro, is there something specific you would like to see? We have a feature request forum on our help pages (http://help.videoscribe.co/support/discussions/forums/1000142586) and well as a topic on images you want to be added to the Library (http://help.videoscribe.co/support/discussions/topics/11000002397).

Posted 6 years ago

“I like your Video ! it is goog. Thank s”

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Posted 6 years ago

Thanks for taking your time to review us

Posted 6 years ago

“It is really a amazing and cool app....”

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Posted 6 years ago

So pleased - thanks for the great review!

Posted 6 years ago

VideoScribe is rated 4.3 based on 767 reviews