VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 769 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

Metrics

Info

4.3

Based on 769 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the program and think it is relatively easy to use. I've used it for quite a few projects and its always been a winner. To be fair, I would like to see some improvements when working with Voice over files and importing images but I am sure this will continue to improve over time, since I've seen consistent improvements to date. All in All... KUDOS!! Its a great program!”

Helpful Report

Posted 8 years ago

Thanks for the review Isaac and your comments. We're always working on new ways to improve our products so thanks for your suggestions!

Posted 8 years ago

“Shared a technical problem with the team. They have not been able to resolve it over one month. No option, but have to cancel my subscription.”

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Posted 8 years ago

Hi there. I'm sorry this has happened. We always try and resolve problems within a 24 hour period and it seems like we've missed the mark on this occasion. I've passed your comments on to the head of support and we'll make sure that this never happens again. Please send us an email at sales@sparkol.com if would like to discuss this with us further. Thanks for taking the time to review us and again we're sorry that this has happened.

Posted 8 years ago

“I am a teacher who is developing engaging media to teach the subject area with and without lecture. This media is really great to use for 1:1 mobile learning lectures. I am working through the beginnings of learning. To get started is pretty easy, I wish I had more time to perfect the skill. The customer outreach and tutorial help is outstanding.”

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Posted 8 years ago

“Great functionality, delivers as promised, internal photo library quite small”

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Posted 8 years ago

Hi David, thanks for the review. We're always working on new images to add to the library so keep an eye out.

Posted 8 years ago

“So much potential I think teachers could captivate their student audience with ease.”

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Posted 8 years ago

Hi Libby. It's great to hear that VideoScribe is being used in such a good way in education. Thanks for the review.

Posted 8 years ago

“There is no Arabic language support, the one available is dysfunctional. In the past many reviewers have mentioned this lack of support, but without success. I still keep hoping that one day, this might happen.”

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Posted 8 years ago

Thanks for taking the time to review us Aziz. You can look at our instant answers on this topic. With this you can read how to insert Arabic text and 'like' any suggestions already made. Suggestions with a lot of likes will be considered to be put into development. Thanks again.

Posted 8 years ago

“Great to use and very easy to follow the video tutorials. This has changed how I plan my lessons and meetings. Really great product. I will be recommending video-scribe to my college.”

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Posted 8 years ago

Hi there. Thanks for the glowing review and it's great to hear that VideoScribe is working so well in the classroom. It would be great to see what you've came up with.

Posted 8 years ago

“This is a wonderfully convenient tool for creating engaging explainer videos. I use it to create short video lessons in a flipped classroom approach. My students learn all the basic concepts by watching the videos before lessons, so that we can spend more time engaging in challenging problems in the classroom.”

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Posted 8 years ago

Thanks for the review Joel. It's great to hear that VideoScribe is being used in such an effective way in education.

Posted 8 years ago

“VideoScribe is one of the best tools that we use in ads on Facebook. The "action" is so compelling that it touches that curiosity in us that wants to see the end of the story or drawn picture. The support from Sparkol is first class. They always answer my questions (even the dump ones) with professionalism. The newsletters are provocative and well thought out. The storytelling formats was extremely helpful and appreciated. If you want to make a difference and tap into your creativity, get VideoScribe.”

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Posted 8 years ago

Thanks for the review and your comments Blaine. I'll pass them on to the rest of the team as they'd love to hear this from you. It'll be great to see your videos so feel free to send them to us! Thanks again.

Posted 8 years ago

“I love this program. The only thing I could ask for is a bigger library”

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Posted 8 years ago

Hello Yvonne, thanks for the review. It's great to hear that you love the program and we're always working on new images to add to the library.

Posted 8 years ago

“The program is a great learning tool. It's easy to use and very effective. The one draw back is the limited amount of art work.”

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Posted 8 years ago

Thanks for the review Tim. We're always working on new images to add to the library so keep an eye out. Thanks.

Posted 8 years ago

“If you're looking for a whiteboard animation tool,, this is only one worth considering. Save yourself some time. I looked and Videoscribe is way ahead of the others.”

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Posted 8 years ago

Hi David, thanks for the review and your lovely comments.

Posted 8 years ago

“Why is it not possible to change an audio file (voice over)? If I delete the audio it is still there. If I upload a New voice over I have douple voice over. So far the only solution I found was to rebuilt the whole video :-( I was a bit disapointed with the grafics too. I would have expect many more options. I dont like this in Software purchase to have more options.”

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Posted 8 years ago

Thanks for the review Petra. I'm sorry this is happening with your audio. Have you raised a ticket with support so that they can resolve this for you? You can raise a ticket here at: http://help.sparkol.com/support/tickets/new. It's good to hear you opinions and I'll pass them on to the rest of the team. Thanks again for the review.

Posted 8 years ago

“Hello team, The software it's great. I checked similar software but this is better. Excellent work and great product I love it.”

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Posted 8 years ago

Hi Yaki thanks for the review. It's good to hear that you love the product!

Posted 8 years ago

“I am still learning about the capabilities (and my own) with regards Video Scribe. Have presented short video to colleagues and one to my students.....they loved it....puts a professional touch to presentations and certainly captures attention. Am keen to find out more about what I can create using Video Scribe and hope to improve the quality of my productions as I go.”

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Posted 8 years ago

Thanks for taking the time to review us Sandy. We're got plenty of video tutorials and blog posts you can see if you want to improve your videos! You can see them here: http://blog.videoscribe.co/ and here: https://www.youtube.com/user/VideoScribetv. It would be great to see what you've came up and thanks again.

Posted 8 years ago

“Really easy for novices to produce exciting and interesting presentations. Move over powerpoint !”

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Posted 8 years ago

Hi Colin, thanks for the wonderful review.

Posted 8 years ago

“So easy to use, very professional looking. Already had a lot of people comment on my video and saying how engaging it has been, I.e keeps them watching. I'll be creating many more, worth every penny of the yearly fee just for the one video alone. Mark.”

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Posted 8 years ago

Hi Mark, thanks for the glowing review. It's really good to hear that your audience are finding your videos engaging as that's what Sparkol is all about. We're creating a competition soon and it's a great opportunity for you to show off your video! Thanks

Posted 8 years ago

“I enjoy using this program. With each new incarnation, the program becomes more stable, with new features being added. I use this program in conjunction with Flash and After Effects, and my clients love the results! Kudos!”

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Posted 8 years ago

Thanks for taking the time to review us Jerry and your kind words.

Posted 8 years ago

“I am a very beginner. So I have to collect my own experiencies. With best regards Toni Dingl”

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Posted 8 years ago

Hello Toni thanks for the rating. It's great to have you on board.

Posted 8 years ago

“I became aware of Videsoscribe during a course in workplace learning and development. Having become weary of power point for use in presentations, i downloaded the trial version and within a week was able to submit my videoscribed presentation, complete with voice over and sound effects. Despite obvious production flaws, it was a great success. I look forward to opportunity to use it more. The video tutorials are an excellent resource. Best ragards, Peter”

Helpful Report

Posted 8 years ago

Hi Peter. Thanks for taking the time to review us. It's good to hear that you're a fan of VideoScribe and would be good to see what you've came up with. Thanks.

Posted 8 years ago

VideoScribe is rated 4.3 based on 769 reviews