VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 773 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

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4.3

Based on 773 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to use, very professional looking. Already had a lot of people comment on my video and saying how engaging it has been, I.e keeps them watching. I'll be creating many more, worth every penny of the yearly fee just for the one video alone. Mark.”

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Posted 9 years ago

Hi Mark, thanks for the glowing review. It's really good to hear that your audience are finding your videos engaging as that's what Sparkol is all about. We're creating a competition soon and it's a great opportunity for you to show off your video! Thanks

Posted 9 years ago

“I enjoy using this program. With each new incarnation, the program becomes more stable, with new features being added. I use this program in conjunction with Flash and After Effects, and my clients love the results! Kudos!”

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Posted 9 years ago

Thanks for taking the time to review us Jerry and your kind words.

Posted 9 years ago

“I am a very beginner. So I have to collect my own experiencies. With best regards Toni Dingl”

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Posted 9 years ago

Hello Toni thanks for the rating. It's great to have you on board.

Posted 9 years ago

“I became aware of Videsoscribe during a course in workplace learning and development. Having become weary of power point for use in presentations, i downloaded the trial version and within a week was able to submit my videoscribed presentation, complete with voice over and sound effects. Despite obvious production flaws, it was a great success. I look forward to opportunity to use it more. The video tutorials are an excellent resource. Best ragards, Peter”

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Posted 9 years ago

Hi Peter. Thanks for taking the time to review us. It's good to hear that you're a fan of VideoScribe and would be good to see what you've came up with. Thanks.

Posted 9 years ago

“Loving videoscribe. But what happened with Tawe? Initially I was really looking forward to Tawe, but it just doesn't work”

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Posted 9 years ago

Hi Julian, thanks for taking the time to review us. We're currently working on Tawe as we speak so keep an eye out for the relaunch. Thanks again.

Posted 9 years ago

“Dear Sparkol-Team, well it's the first time I use VideoScribe and it seems to be simple. I finished my first projekt today - result not bad. But I have some questions: 1. It's not easy for a german to understand the instruction-videos you offer. But I'm on a good way. Are there some videos in german, you know? I found one german video, but she discribes VideoScribe with an old version, I think. 2. Is there a possibility to delete text ore an image after I took the camera-set? For example: I have imported a picture and discribed a part of it. In the next camera-set I want to use the same picture but with a driscribtion of an other part. Must I copy the picture for the next camera-set or can I delete the first text? 3. Is there a function availabel to zoom in an image for details? 4. At the end of my Video I get an overview of the hole canvas. But I want to finish with a picture ore a speciell camara-set. How to do this? Thank you”

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Posted 9 years ago

Hi Manfred, thanks for the review. Here are the answers to your questions: 1. There are no official German tutorials currently but this one may help. https://www.youtube.com/watch?v=Eb8tuw2vb0M. 2 To remove an image, you can search for the 'erase' or 'blank square' image in the image library. You can then place it on top of the image you want to erase. 3. You can zoom the camera in and out by using the mouse wheel or the + and - buttons on the bottom left of the canvas, then set the camera position by clicking on the camera icon with the tick. 4. You can remove the zoom at the end by clicking on the preview button on the top right and unticking the 'Zoom at end?' check box. Hope that helps and thanks again for the review.

Posted 9 years ago

“Really enjoy using Videoscribe, such a great tool and I keep introducing it into every organisation I work for (and often with)! It would be great if we could have more in the way of animations - I've been playing with the morph and moving in and out functions for a while and they feel pretty basic now. Thank you, Brett Gillman”

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Posted 9 years ago

Hello, thanks for the review. I'll pass on your comments on as we're always looking for ways to improve VideoScribe. Thanks again.

Posted 9 years ago

“After spending considerable time with this - for a week - I think it greatly needs more drawings. (I'm sure you hear this constantly, haha). But I think there are many tremendous things you have done - the drawings you do have are wonderful! Again, I was disappointed in the drawings to choose from. When I went to the website that was given to purchase more drawings, I personally felt like I was being taken advantage of. It was something like 25 drawings for 40 dollars or something like that. I don't remember, but I do remember how I felt, which was "do they actually think we're going to pay that much money?" I would actually pay for more drawings - but what they asked felt, to me, outrageous to the point of laughter. Sorry I'm being exactly honest, here. Haha. Also, I was disappointed there was no way to put on more than one soundtrack. Because of this, I had to spend an extra - no kidding, at least - 3 hours playing with Final Cut Pro X, and transferring the files. I had to transfer to my PC and then to my Mac because the Mac wouldn't take the files, and I don't know why - but my Mac is a new Mac - but the bottom line was that this was upsetting that it took me so long. With this said, let's talk final product - I feel like I made a great opening piece and VideoScribe told my story "relatively" well. There were not enough "dark" images of "reality", haha. So as an example I'm telling a story of a little African American who is upset. Because of lack of images, I had to settle for the adult woman, who was smiling. Haha. You know what I mean? Yes I could draw my own image or go online and go through creative commons, but then that means I don't get "paid" for my video, which is part of the reason I do this. Anyway, I want you guys to know you have created a revolutionary AMAZING product. I'm just telling you where I think it needs to be improved. This is why I gave it 3 stars - just because I see where it can be. And I hope you approach this with the same dissatisfaction so you can take it to the next level, where it deserves to be. Thank you.”

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Posted 9 years ago

Hello, thanks for taking the time to review us. We find reviews like this very valuable as it can help us improve and also discover what our customers want. We are constantly working on new free images to add to our library as well as paid so keep an eye out. I’ll send your comments on to the rest of the team and put it in with our suggestions. If you have any more suggestions you can post them here at: http://help.videoscribe.co/support/discussions/forums/1000142586. Again, thanks for the review and we really appreciate your thoughts.

Posted 9 years ago

“Hello, First thank you for the program it's great. It does, however, have some efficiency issues. While looking for a photo to choose from in the given SVG's going through the pages may be easier if there was a dedicated button to go either left or right. Having to click each circle to go to a different page is a little distracting. Also while looking at the photos when I want to be out the category it would be nicer to be able to leave from any page not just the first. Other than that everything is great and works amazing! -Marco”

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Posted 9 years ago

Thanks for taking the time to review us Marco and I'll pass on your suggestions to the rest of the team. If you have any more suggestions you can post them here at: help.videoscribe.co/support/discussions/forums/1000142586. Thanks again and it's good to hear that you're enjoying VideoScribe!

Posted 9 years ago

“Hi there, my feedback is that I think VS is kool but it would be great to allow some transition affects for SVG images. ie allow them to grow our rollout something that doesn't require the image to be built in the usual way but still incorporates some annimation rather than just appear. Cheers”

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Posted 9 years ago

Thanks for the review and your suggestions Rod. It's always good to hear ways which we can improve VideoScribe. You can post your ideas and suggestions here at: help.videoscribe.co/support/discussions/forums/1000142586. Thanks again.

Posted 9 years ago

“I really love the whiteboard style animation...it kept my audience eyes on the screen throughout. I do not particularly like the mobile version on ios n android... i have to host at a "credit" site n not able to render to a video so that i can immediately upload to my clients or students. If it can have an online version as well...it would be great. Th rendering takes rather long on my laptop too...can that be avcelerated?”

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Posted 9 years ago

Hi Wai Keong, thanks for the review. It's great to hear that your audience was engaged throughout your scribe as that's what we've wanted to achieve here at Sparkol. I'll pass on your comments to the team about the credit system on our mobile version. As for the rendering, have you raised a ticket with support? They may be able to help you out. Just follow this link: http://help.videoscribe.co/support/solutions. Thanks

Posted 9 years ago

“Funciona fatal, llevo 2 días y he intentado mas de 20 veces hacer el render de un vídeo de apenas 5 minutos, estoy muy decepcionada. Han mejorado la calidad de edición peero si luego es casi imposible exportar no me sirve... Es una pena muy bonita idea pero a la hora de la verdad tengo que recurrir a otras herramientas.”

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Posted 9 years ago

Hello. Have you contacted our support team? You can raise a ticket and our support team will help get you sorted as soon as possible: http://www.videoscribe.co/help Alternatively you can give us a call on +44 1275 851407. Thanks for taking the time to review us.

Posted 9 years ago

“Great and easy to use software for crative people, also great and friendly support team. Five stars!”

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Posted 9 years ago

Hi Ladislav. Thanks for the glowing review!

Posted 9 years ago

“Great tool. I love the intuitive user interface. But the voiceover functions are too simple. I wish I shouldnt record voice over in one take.”

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Posted 9 years ago

Thanks for the review Julie. You can make ideas and suggestions here at: http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks

Posted 9 years ago

“Excellent work and very positive experience.”

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Posted 9 years ago

Hi Richard. Thank you for the review and your kind words.

Posted 9 years ago

“*Overall, a good tool :) Strengths: - Simple to use - Can import own images - Lots of background music available Weaknesses: - Low hardware utilization: It is slow and laggy even on high end PCs. - The existing image library is very limited - What I usually use from are mostly arrows and text. The rest, I have to source my own images from Google and import - 99%. - To add on to above point, the sale of other user-upload images is at cut throat price. Thank you. Tri :)”

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Posted 9 years ago

Hello, thanks for your review and comments. It's always very helpful to hear comments like this as we can learn new things from our customers. I'll pass on your comments to the rest of the team! Thanks again.

Posted 9 years ago

“Honestly, until now I could not do anything with the Videoscribe. I edit with Final Cut for over ten years, but I could not understand how to do things in Videoscribe. I'll keep trying because I acquired the license for a week. I will re-read PDFs, study, I'll try ... sorry.”

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Posted 9 years ago

Hi Fabio, thanks for the review. I'm sorry to hear that you're struggling to understand VideoScribe. Have you tried our video tutorials? You can find them here at: https://www.youtube.com/user/VideoScribetv. Thanks again for the review.

Posted 9 years ago

“I was very happy with Video Scribe. There were just a few things I would have liked to been able to do: edit audio within Videoscribe and more "free" image.”

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Posted 9 years ago

Hello, thanks for taking the time to review us. If you have any feature ideas you can post it on VideoScribe's ideas and features page. If someone has already posted that suggestion you can like their post. When considering future features we always check ideas and feature requests and the ones with the most likes. Just follow this link here: http://help.videoscribe.co/support/discussions/topics/1000042367. Thanks

Posted 9 years ago

“White board animation from Sparkol is just the right thing for my project.”

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Posted 9 years ago

Hi David, thanks for taking time to review us. We're look forward to seeing your Scribes.

Posted 9 years ago

“My every interaction with Sparkol has been automated, but it has been clean, well thought out, simple, and self-explanatory. Great product, too.”

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Posted 9 years ago

Thanks for the review Ed and your comments.

Posted 9 years ago

VideoScribe is rated 4.3 based on 773 reviews