VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 767 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

Metrics

Info

4.3

Based on 767 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

Visit Website

Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for helping me do what I want to do^^”

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Posted 1 year ago

“Very helpful, responsive support!”

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Posted 1 year ago

“Videoscribe support is excellent, they answer all questions systematically and consistently. The software is creative, full of various options, ideal for creating explanatory videos, training, educational information, and entertainment. I highly recommend it.”

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Posted 1 year ago

“Very an Amazing app/software to create drawings and whiteboard animation, Usually I use this app to Create whiteboard and drawing animation videos on my YouTube kid's channel @growdiana, very happy with the results. thanks”

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Posted 1 year ago

“I joined VideoScribe back in 2016 and their platform has perfect for me promoting pain selfmgt healthcare globally. I use their templates a lot, as they same me a lot of time. Their backup support if I hit a problem is excellent.”

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Posted 1 year ago

“Yarupina Wasini”

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Posted 1 year ago

“Hariprasad”

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Posted 2 years ago

“Digital Rani Anjum marketing”

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Posted 2 years ago

“The customer service team was amazing. We had a somewhat challenging situation and they were able to investigate and get us back on track. I couldn't believe how easy it was to resolve this situation. Thanks for your incredible service!”

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Posted 2 years ago

“prompt and effective support team”

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Posted 2 years ago

“My Videoscribe software froze as I attempted to upload the latest version of Videoscribe. After contacting the support team for help, I found the them to be professional and helpful. They promptly provided me with clear and straightforward instructions to remedy the problem. In no time, the Sparkol support team had my software up and operating smoothly. Thank you Sparkol!”

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Posted 2 years ago

“Responsive support. Thanks guys!”

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Posted 2 years ago

“My son subscribed to the App for one year, and he doesn't know that he has to cancel it if he doesn't want to use it anymore. His English is not good and he misses the deadline for cancellation. So he was charged for the second year. The customer team helps us to make a cancellation successfully. It is of great help.”

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Posted 2 years ago

“First of all VideoScribe is a super easy application for anyone to use. Second VideoScribe offer some online tutorials that make the easy application even more easy. Before my registration I had some security questions and raised a request to customer service. Again it was a positive experience, fast and easy to understand answer. And "surprice" they actually followed up a couple of days after to verify their answers was helfull.”

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Posted 2 years ago

“I love Sparkol. When I recently ran into issues reinstalling my Videoscribe program on a new computer, they provided prompt easy-to-follow instructions and support. The email I received was useful and helped me take the steps I needed to complete my task.”

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Posted 2 years ago

“The team is very responsive to my inquiries. They follow up quickly my questions. Customer service is outstanding. The VideoScribe templates are great examples and helped me create content quickly. The blog posts and YouTube channel have advanced tips and techniques for more sophisticated videos. Thanks again VideoScribe team!”

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Posted 2 years ago

“Best video”

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Posted 2 years ago

“During very difficult times when my country is at war, Sparkol helped me create quality content for my students. I received a quick response from Oliver and a compromise solution to my problem. I am grateful for the help and understanding of non-standard situations.”

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Posted 2 years ago

“it great app”

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Posted 2 years ago

“I contacted support at VideoScribe and got an answer very quickly. Recommended solution worked and it fixed my problem. Also very good follow-up by the support team. Conclusion: A very good product with a very good support organisation!”

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Posted 2 years ago

VideoScribe is rated 4.3 based on 767 reviews