Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,723 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order had just what we wanted delivery a bit slow but did come when they said 7 working days”

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Posted 4 days ago

“Product was as expected - good Quality”

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Posted 1 month ago

“VP were fine but let down a bit by the courier”

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Posted 1 month ago

“Very good service, l item was delayed, but very well packed, and lovly quality and value for money”

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Posted 1 month ago

“These tiles were good value and gave smartened up my kitchen, however there 20 broken tiles which luckily we were still able to use but clearly care wasn’t taken when they were loaded onto the delivery van. I would have liked a delivery fee refund but didn’t have the time to pursue it. Lovely tiles though.”

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Posted 1 month ago

“Good prompt replies to complete the order - didnt get a follow up email regarding dispatch as promised, but nonetheless did arrive in good time.”

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Posted 2 months ago

“So far so good. All bathroom chromeware recieved promptly and in good order. When plumber comes I will know if all is correct- since I am not a plumber!”

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Posted 3 months ago

“Easy to use website, good selection, quick delivery and a very accomodating returns service, all adds up to a good company worth supporting.”

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Posted 3 months ago

“All went OK . Marks fir the legs was off”

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Posted 3 months ago

“Good product- arrived on time”

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Posted 4 months ago

“Shower is good and also bought shower tray good quality”

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Posted 4 months ago

“I had a great experience ordering my radiators – the process was very simple, and they arrived quickly. I haven't fitted them yet, but everything seems fine so far. One suggestion for improvement would be to deliver the radiators directly to the house rather than leaving them at the roadside. It would also be great if the pallets could be taken back for reuse, as this would make the service more environmentally friendly. Currently, the customer is left to dispose of pallets that could easily be reused for future deliveries.”

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Posted 5 months ago

“Good product/good price/only complaint was the goods were dispatched after three days from order. I should have paid extra for overnight!”

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Posted 5 months ago

“Good products and good service, we are generally very happy with Victorian Plumbing”

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Posted 7 months ago

“Comprehensive product range, well designed website and competitive prices. Follow up questions handled professionally and courteously within advised timelines.”

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Posted 8 months ago

“Easy website to order products. Good communication for delivery dates and time. Good quality products.”

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Posted 9 months ago

“Delivery was great and products look great - can't see why they wouldn't last either”

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Posted 9 months ago

“Tap and plug looks great quality and has made my sink look like new! A great improvement. The only thing that prevented me giving 5 stars was the shipping time. Don't order form here if you need something quickly. It did say 2 - 7 days, so it was within this, but it did take the full 7 days.”

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Posted 10 months ago

“Very pleased with service from start to finish - from placing the order online to its arrival (in one consignment), at my front door. I was kept up-to-date with with, and at every stage of the delivery. No complaints.”

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Posted 10 months ago

“As described, well packaged and value for money”

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Posted 11 months ago

Victorian Plumbing is rated 4.5 based on 19,723 reviews