Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,649 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and fast delivery”

Helpful Report

Posted 3 years ago

“always a good service”

Helpful Report

Posted 3 years ago

“Ordered online, swift dispatch and great, easy to fit quality product.”

Helpful Report

Posted 3 years ago

“I received a phone call just as promised with a date for delivery. When the item arrived it was packed very well and the delivery man was very helpful in getting it off the pallet. It was a great cabinet and we are very pleased with it.”

Helpful Report

Posted 3 years ago

“Very helpful customer service and quick delivery”

Helpful Report

Posted 3 years ago

“Terrible communication - still waiting for order to arrive with no comms - it is now 3 days late on an overnight paid for delivery.”

Helpful Report

Posted 3 years ago

“Good quality good service arrived on time”

Helpful Report

Posted 3 years ago

“Found the exact product on the website straightaway and it was delivered two days later. Toilet now useable again. Hooray for VP!”

Helpful Report

Posted 3 years ago

“New radiator arrived promptly and was very well packaged to prevent damage. Item looks high quality and we are very happy with the service.”

Helpful Report

Posted 3 years ago

“Very dissatisfied, still awaiting instructions on how to fit the toilet seat we purchased. After 3/4 times trying to contact, still no joy, instructions not in with the item, you even are still saying call number if not satisfied, you now say you are not using these phone numbers, why give them. Still no response from you at all Ann Lunn ord-002480094-4151987”

Helpful Report

Posted 3 years ago

“The website was easy to navigate. There was plenty of choice and prices were fair. Ordering was very easy and the item was received in a couple of days.”

Helpful Report

Posted 3 years ago

“Good advice given, product fitted perfectly and works perfectly thank you”

Helpful Report

Posted 3 years ago

“Straight forward sale - very happy.”

Helpful Report

Posted 3 years ago

“Fantastic service, great item at a great price. Couldn’t ask for anymore.”

Helpful Report

Posted 3 years ago

“Super fast delivery and good quality item. No fuss. Will use again definitely”

Helpful Report

Posted 3 years ago

“Very prompt delivery would use again”

Helpful Report

Posted 3 years ago

“Great looking products but the company is a nightmare to get hold of if there’s a problem. Impossible to speak to anyone. I sent over 20 emails without any meaningful response at all. Hopeless and very stressful!”

Helpful Report

Posted 3 years ago

“The product was easy to view, select and order!”

Helpful Report

Posted 3 years ago

“Excellent speedy service”

Helpful Report

Posted 3 years ago

“Wide choice with user friendly website.”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,649 reviews