Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package arrived undamaged and within the quoted delivery period. The contents, a corner basin and fixings, were undamaged and as described.”

Helpful Report

Posted 2 years ago

“Good products, delivery within the promised time frame. Would be 5/5 but returns policy could be improved- makes it too expensive to return anything.”

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Posted 2 years ago

“Quick delivery Easy website to use”

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Posted 2 years ago

“Excellent service, items delivered directly from Victorian Plumbing were on time as promised. Unfortunately, items sent directly from the manufacturer took 4 days to arrive despite being advised each day that it was due that day.”

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Posted 2 years ago

“The goods were delivered exactly as ordered, on a pallet for ease of delivery, and in good condition.”

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Posted 2 years ago

“Excellent service, delivery exactly when said and well packaged, really pleasant delivery driver. Would highly recommend and definitely use again.”

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Posted 2 years ago

“Good value and quality and always delivered quickly- we've used them a number of times”

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Posted 2 years ago

“Very easy to deal with.”

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Posted 2 years ago

“No goods have arrived, been waiting since feb, can’t seem to speak with anyone, they take your order and your money without knowing when they can delivery Your business is important to them so why don’t they respond ? Other that with automated emails, glad I purchased on my Amex as next call is to them so I can at least get my money back and hopefully then order with someone who can respond and delivery”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Great value for money. Quick delivery”

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Posted 2 years ago

“It was easy choosing what we wanted - all was very clear on the website. It was delivered very quickly (we had standard delivery) and it was all in excellent condition. Would highly recommend!”

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Posted 2 years ago

“Professional,prompt,with good backup. Will use going forward.”

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Posted 2 years ago

“Brilliant. Just brilliant ‼️”

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Posted 2 years ago

“Delivery on time and very helpful and very personable. When my vanity basin and WC unit in situ and my refurbished bathroom completed It looked superb.”

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Posted 2 years ago

“Delivery taking a lot longer than predicted on website - have not yet received the goods, coming in a couple more days - therefore I’m not able to review products. Website presenting was fine.”

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Posted 2 years ago

“Pallet delivery service was terrible. I received an email on the Monday asking to pick a day for delivery. I chose Thursday as I was out the country and was only my wife in the house. They delivered the pallets on the Next day on the Tuesday!! Meaning my wife had to struggle with the heavy bath and other items!! No point asking which day you want a pallet delivered if they turn up when they feel like it!!”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“Fast delivery.”

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Posted 2 years ago

“Items came over a pallet with everything well packed inside, thank you!”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews