Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I wanted and quickly delivered. The price was also very competitive”

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Posted 3 years ago

“Ordered new kitchen sink and tap for our home . Very pleased with the quality of the products, speed of delivery and service received. Many thanks. Would highly recommend.”

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Posted 3 years ago

“Very good service and very helpful driver”

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Posted 3 years ago

“STILL CANT SPEAK TO SOMEBODY TO FIND OUT HOW TO EXCHANGE LARGE ITEMS AFTER 3 DAYS TRYING. HUGE BOX CAME ON A WOODEN PALLET STUCK IN MY HALL.”

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Posted 3 years ago

“Very quick turnaround, at a good price”

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Posted 3 years ago

“very pleased with my purchase i would definitely recommend victoria plumbing”

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Posted 3 years ago

“Good quality speedy delivery”

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Posted 3 years ago

“Excellent and speedy service. I would use them again.”

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Posted 3 years ago

“Excellent product & delivery service. Have no hesitation in recommending.”

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Posted 3 years ago

“Vary good”

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Posted 3 years ago

“Order arrived promptly and was well packaged.”

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Posted 3 years ago

“On ordering from your website, the product that arrives does not look like the image on the website and it's branding has changed as well, leading to confusion so that I, the customer, think I have received the wrong item. Your customer service is all done by webchat so there is no one to actually speak to to resolve the situation. I unnecessarily returned an item, at my own expense, because of the lack of transparency on your website.”

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Posted 3 years ago

“Service was excellent, product exactly as ordered, completely satisfied thank you.”

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Posted 3 years ago

“Delivered on time and at a reasonable price. Cant really fault it”

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Posted 3 years ago

“Helpful advice and good service.”

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Posted 3 years ago

“Everything was very well packaged and good quality”

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Posted 3 years ago

“Easy to use website, great selection of products and delivery ahead of forecast.”

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Posted 3 years ago

“Easy to order, great product, well packed, efficient delivery.”

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Posted 3 years ago

“The cabinet I ordered come very quickly - within a week, despite a warning that it might take up to 15 weeks. It was very well packed on a sturdy pallet but was easily extracted. The driver undertaking th kerb-side delivery was very helpful when there was a difficulty getting the entire pallet through the front door. I am very pleased with the quality and "delivered rigid"meant fully assembled apart from reattaching the knobs on the outside of the doors.”

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Posted 3 years ago

“Excellent service, goods arrived very quickly. Item exactly as described. Good quality.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews