Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and easy to use, delivery on time and was called before hand for notice!”

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Posted 3 years ago

“Lovely basin, delivered on time.”

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Posted 3 years ago

“Great service , baught a bathroom suite and tiles , 👍look fab xx”

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Posted 3 years ago

“Placed order Wednesday received Friday. Delivered by DPD, driver was Sam he is always very good! Thank you Victorian Plumbing, and DPD excellent service💖🥂🙏🌹”

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Posted 3 years ago

“Good fast delivery”

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Posted 3 years ago

“Excellent customer service easy to order delivery was quick and efficient and the chat line was easy to use and very friendly with any advice required answered .”

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Posted 3 years ago

“Really quick and easy to order on the website. Delivery came quick and the pallet service brought our pallet right outside the door”

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Posted 3 years ago

“We’ve made 2x purchases from you in the last 3 weeks totalling over £2K and none have arrived on the day we had been told they would m, no notification from the delivery company only been told when I’ve chased up that there had been sickness. What’s the point of having a parcel tracking website when it simply doesn’t take place. Luckily I work from home but sure you can appreciate it isn’t good if you had taken the day off to recuve the delivery :-( Appreciate it’s no Victorian Plumbing’s direct fault but does reflect on the end to end customer sales experience.”

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Posted 3 years ago

“excellent product and service”

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Posted 3 years ago

“Excellent value and service.”

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Posted 3 years ago

“Excellent service and fast delivery every time.”

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Posted 3 years ago

“Excellent products and quick delivery service. Competitive prices.”

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Posted 3 years ago

“Excellent packaging which protected the goods”

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Posted 3 years ago

“I highly recommend this company... ordered the parts, and they arrived pretty well the next day. Excellent service.”

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Posted 3 years ago

“Ordered sample tiles for bathroom. Came in good time and quality was very good.”

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Posted 3 years ago

“All orders received with no problems, exactly as picture on the website and with high quality”

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Posted 3 years ago

“Excellent quality product and speedy delivery.”

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Posted 3 years ago

“Well satisfied couldn’t believe how quick my order came really pleased thank you”

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Posted 3 years ago

“the units are great came undamaged”

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Posted 3 years ago

“i would recomment this company to any one”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews