Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt, exactly as described. Very happy will shop with VP again.”

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Posted 3 years ago

“I think they supply good quality products you can trust. Amazing value and helpful information.”

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Posted 3 years ago

“Great service and most of all great products”

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Posted 3 years ago

“Fantastic service throughout and great prices compared to competitors. Delivery was prompt and products well packaged to avoid damage in transit. Customer services also extremely very helpful. Would highly recommend.”

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Posted 3 years ago

“Purchase and delivery has been easy and items seem good quality and as described.”

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Posted 3 years ago

“I ordered a new bathroom sink stainless trap. It arrived within the expected timescale and was fitted within half an hour of receipt.”

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Posted 3 years ago

“Small order of just a toilet, mixer tap and radiator but delivery was quick and efficient. The products themselves are fantastic and I'm very happy. Will use again.”

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Posted 3 years ago

“Very efficient company and delivery was good thank you”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Key grub screws missing and still not received. Customer service was poor and expected me to try and purchase the grub screws elsewhere. How rubbish is that. What ever happened to customer satisfaction and quality control. Victorian plumbing and my experience very poor, need to try harder.”

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Posted 3 years ago

“After ordering I noticed a website condemning Victorian Plumbing in every comment, however so far, we have not yet installed tray and screen, no complaints at all.”

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Posted 3 years ago

“Very pleased with delivery time and with th added pressure during lockdown excellent service”

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Posted 3 years ago

“Loved the product. Very quick delivery.”

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Posted 3 years ago

“My own fault - didn't notice dimensions! Unwrapped, chucked packaging & your details, left in bathroom till fitter could finally come. (Covid), then realised it's far too big. Pity, 'cos otherwise it's just the job. I was going to put it down to experience, and went to your site for an alternative, but you have overwhelmed my laptop with ads. Wherever I go. Not only at page sides, but in middle of articles, and as fast as I delete delete 'em, they re-appear. I really don't want anything more to do with you.”

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Posted 3 years ago

“Quick delivery and good product”

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Posted 3 years ago

“My 1st time purchasing from Victoria. From the second I went online to receiving the product I found the whole process simple and efficient. The price I paid represented excellent value and the service was exemplary.”

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Posted 3 years ago

“We were in urgent need of a replacement toilet seat, the only suitable item online was at Victoria Plumbing. The order process was straightforward, the transaction smooth and the delivery prompt. On arrival the seat was well packed, and exactly as ordered. We are now sitting comfortably.”

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Posted 3 years ago

“Great service and swift delivery. Helped us get our dream bathroom and we couldn't be happier ! Highly recommend :-)”

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Posted 3 years ago

“What I needed was in stock, speedily despatched, all very efficient.”

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Posted 3 years ago

“Prompt delivery and excellent quality.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews