Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,649 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service. Ordered Kitchen mixer tap at 2pm and it arrived the next day within 24hours! Great value at sale price too. Solid tap, well packaged and easy to fit. Definitely recommend this company for service and quality. It’s a 10 from me!”

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Posted 3 years ago

“Items despatched very promptly, great product!”

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Posted 3 years ago

“Absolutely no updates as to why my delivery was delayed, not a single response to multiple emails. Only had my question answered when dealing with a very helpful live chat employee”

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Posted 3 years ago

“First time using Victorian Plumbing - great fast service, super product which seems to be working very well (good quality). Would def. use again.”

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Posted 3 years ago

“Excellent product and delivery”

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Posted 3 years ago

“Good price, delivered super quick, what more do you need!”

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Posted 3 years ago

“Good service, when goods are in website, available off the shelf. But not very helpful when you haven’t an item readily available. Surely, in your dominant market position, you can get “that little extra” effort from your suppliers ?”

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Posted 3 years ago

“A good website. I was kept informed about delivery and it came very much on time. I'm delighted with my new vanity unit and taps. Thanks!”

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Posted 3 years ago

“Pay to return,”

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Posted 3 years ago

“Very efficient at all stages score 5 out of 5”

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Posted 3 years ago

“Ordered Material online, no problems, price was fair - Delivery Good”

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Posted 3 years ago

“Excellent communication and good delivery, prompt and helpful. Would have given 5 stars, but for the instructions I had for the toilet cistern I ordered, which made no sense and very poorly written……. obviously not written by somebody with a good knowledge of English.”

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Posted 3 years ago

“website easy to use no nonsense. absolutely love my new tap. Fast efficient service. Would thoroughly recommend Victorian Plumbing”

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Posted 3 years ago

“The purchase of a shower screen online was easy to browse different products and simple to purchase. The screen was packed on a pallet with lots of protection for the glass and I was contacted by the freight company to let me know the time slot of delivery. Excellent service”

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Posted 3 years ago

“Cheaply priced, well packaged and quick delivery.”

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Posted 3 years ago

“very good fast service”

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Posted 3 years ago

“shower mixer is great easy to install and temperature control perfect”

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Posted 3 years ago

“The item ordered came on time, and was of a very good quality. Frankly what more could anyone want. We were very satisfied. Thank you”

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Posted 3 years ago

“Item arrived very quickly and exactly as described. Very easy transaction.”

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Posted 3 years ago

“Very good service ordered new toilet on a friday night received within a week.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,649 reviews