Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

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“Just what I was looking for.”

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Posted 3 years ago

“ordered a radiator online, easy and had the one i wanted in stock, quick delivery service”

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Posted 3 years ago

“Buying and delivery process were trouble free.”

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Posted 3 years ago

“Very good service, quick delivery too. Will use again.”

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Posted 3 years ago

“Great products. My things came on a pallet which the delivery guy kindly put in the garage. I’d buy from them again.”

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Posted 3 years ago

“The website was easy to navigate as was the ordering and payment process. Despite the current conditions the taps were delivered well within the given parameters . They arrived aell packaged znd in perfect condition.”

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Posted 3 years ago

“Very happy with the service”

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Posted 3 years ago

“Fast efficient service! Good quality product.”

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Posted 3 years ago

“Very quick delivery and pleasant shopping experience.”

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Posted 3 years ago

“Delivery was good considering the times we are living in at the moment , product was of exceptional quality Regards Ian”

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Posted 3 years ago

“Excellent service and great product,thanks.”

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Posted 3 years ago

“Wrong items delivered and the customer aftercare has been shocking. I now have a plumber arriving tomorrow and no shower unit for him to install.”

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Posted 3 years ago

“Excellent quality units and fittings. Speedy delivery and fantastic customer service. Great value for money”

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Posted 3 years ago

“Whilst initially our order and queries were dealt with quickly and effectively, we then ordered a replacement product on the say so and agreement of one of the Victorian Plumbing team members as we believed the wrong code has been included in the initial order, only for exactly the same item to be received in the 2nd order. We are now having to foot the bill of approx. £50 for the returned item. We've expressed our concerns and our beliefs that the costs should be covered by Victorian Plumbing but this has been refused each time - this has left us with a reluctance to use Victorian Plumbing again”

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Posted 3 years ago

“Very fast delivery good quality product”

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Posted 3 years ago

“Was very easy to find what I wanted and my order arrived very quickly.”

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Posted 3 years ago

“Excellent service with good communication”

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Posted 3 years ago

“Really well made, looks fab.”

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Posted 3 years ago

“Excellent delivery service.”

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Posted 3 years ago

“delivery arranged and was over 24 hours late with no calls from supplier item damaged on arrival, can't reach victorian plumbing -almost 48 hours since i informed you - bathroom being installed, item is needed”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews