Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,718 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good delivery and its screwed to the wall making the soap dish firmly fixed to the shower tiles. Drainage hole is perfect for drying the soap. Very happy with purchase.”

Helpful Report

Posted 3 years ago

“Gear turned up on 2 pallets stitched together. Dropped at the kerbside, the pallets together weighed so much it's was very difficult to move after unloaded, also was an awkward, uneven shape, no consideration to manual handling risks to the customer. 2 separate pallets would have been a much better idea. One of my boxes looked like it had already been opened and rifled through, there was even an empty box inside of it, can't wait to find out if something is missing! Expected more, very poor.”

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Posted 3 years ago

“Goods arrived on time and in good condition it works well”

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Posted 3 years ago

“We love the vanity bathroom suite, however, 3 parts are damaged. They were delivered to us over a week ago now and we’re still waiting for someone to contact us to resolve the issue, despite chasing this up several times. Very disappointed.”

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Posted 3 years ago

“Good product , good prices , quick delivery .”

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Posted 3 years ago

“I am struggling to get an answer for my missing sink this has been going on since last Saturday 10th April and when trying to call I don’t have a trade account so can’t get an answer from anyone I have spent a lot of money with you over these past 2 months and not to have any one sort out my issue is disgusting”

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Posted 3 years ago

“Fast delivery was exactly what I ordered no fuss very happy.”

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Posted 3 years ago

“Great service, very helpful”

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Posted 3 years ago

“Quick and efficient delivery. Great product.”

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Posted 3 years ago

“Ordered online. Well packed. Received. Thank you.”

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Posted 3 years ago

“Impressed with speed of delivery and quality of product”

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Posted 3 years ago

“I ordered our new bath and shower unit and taps great price and quality very pleased . Contacted us before delivery to arrange convenient time. Will definitely be using them again when we do our en-suite later this year .”

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Posted 3 years ago

“Your delivery team are extremely rude and unprofessional when something is supposed to turn up in 2-10 working days and it turns up a week late.. after paying £25 for it was disappointing to say the least. It turned up on 2 enormous pallets and the driver offered to take them away if we paid him personally.... We were warned about using Victoria plum but it was the only place we could find a suitable shower door with the adjustment needed. Would never use again.”

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Posted 3 years ago

“Great products, fast delivery. Very impressed. Will definitely order again.”

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Posted 3 years ago

“Great service and product, highly recommend”

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Posted 3 years ago

“Good quality shower screen although delivery was delayed by 6 days”

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Posted 3 years ago

“Great service from start to finish. Our shower curtain ring arrived before time and was packaged really well. Top-quality item and will use Victoria Plumbing again.”

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Posted 3 years ago

“Easy to order online, prompt delivery & value for money.”

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Posted 3 years ago

“Got everything in order 3days.perfect”

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Posted 3 years ago

“Provided a very good service.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,718 reviews