Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,724 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Sink unit arrived earlier than expected and the pallet delivery man was very helpful. Love it Thank You :0)”

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Posted 4 years ago

“Great vanity unit, fast delivery and service.”

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Posted 4 years ago

“Very speedy delivery and excellent quality!”

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Posted 4 years ago

“Very good service. Many thanks”

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Posted 4 years ago

“I ordered a Kitchen tap that was delivered with the fitting kit missing. I emailed you straight away on your web site link and got a blanket reply stating your were busy and I will have to Waite. The Tap in sitting in the garage unusable whilst our original tap continues to onto the sink top.”

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Posted 4 years ago

“Excellent product and fast delivery”

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Posted 4 years ago

“Item shipped quickly and in great condition was exactly as described on site”

Victorian Plumbing 5 star review on 15th January 2021

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Posted 4 years ago

“Easy to order, great prices and delivery driver was very helpful. I would highly recommend”

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Posted 4 years ago

“Easy to order and delivery came on time. Couldn’t be more pleased with our small bathroom products.”

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Posted 4 years ago

“Very prompt, exactly as described. Very happy will shop with VP again.”

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Posted 4 years ago

“I think they supply good quality products you can trust. Amazing value and helpful information.”

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Posted 4 years ago

“Great service and most of all great products”

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Posted 4 years ago

“Fantastic service throughout and great prices compared to competitors. Delivery was prompt and products well packaged to avoid damage in transit. Customer services also extremely very helpful. Would highly recommend.”

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Posted 4 years ago

“Purchase and delivery has been easy and items seem good quality and as described.”

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Posted 4 years ago

“I ordered a new bathroom sink stainless trap. It arrived within the expected timescale and was fitted within half an hour of receipt.”

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Posted 4 years ago

“Small order of just a toilet, mixer tap and radiator but delivery was quick and efficient. The products themselves are fantastic and I'm very happy. Will use again.”

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Posted 4 years ago

“Very efficient company and delivery was good thank you”

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Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“Key grub screws missing and still not received. Customer service was poor and expected me to try and purchase the grub screws elsewhere. How rubbish is that. What ever happened to customer satisfaction and quality control. Victorian plumbing and my experience very poor, need to try harder.”

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Posted 4 years ago

“After ordering I noticed a website condemning Victorian Plumbing in every comment, however so far, we have not yet installed tray and screen, no complaints at all.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,724 reviews