Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and high quality products - a good experience”

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Posted 2 years ago

“Easy on line ordering, arrived on time, well packaged. Quality product 😁”

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Posted 2 years ago

“Goods arrived promptly and in good order. Ordering process was straightforward.”

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Posted 2 years ago

“Lovely shower screen and prompt delivery”

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Posted 2 years ago

“Very quick delivery and packages well protected. Great quality products.”

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Posted 2 years ago

“Satisfied with service order deliver on the time”

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Posted 2 years ago

“Excellent service and excellent customer service”

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Posted 2 years ago

“People are helpful but slow to respond to questions. Not Victorian plumbing failt but courier for pallets delivered late and tracking of little use.”

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Posted 2 years ago

“great price, efficiently delivered”

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Posted 2 years ago

“Great choice and service”

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Posted 2 years ago

“First class service so easy to order .Delivery of our order was first class and delivered on time.Would not hesitate in using Victorian Plumbing again.”

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Posted 2 years ago

“Quality product and great service”

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Posted 2 years ago

“Swift delivery and as described. Bath panel has changed bathroom!”

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Posted 2 years ago

“Quick, professional and efficient when it comes to dealing with issues”

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Posted 2 years ago

“Easy to order, easy to pay, kept updated on process and informed of delivery date.”

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Posted 2 years ago

“Almost perfect. I haven't had the chance to fit the goods. Only concern was the gap between purchase and dispatch. There was no clear communication regarding what was happening as the email said that items would be dispatched once payment had been taken and the payment had come out a few days before any delivery notification was sent.”

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Posted 2 years ago

“My whole order didn’t arrive so couldn’t install BUT there’s NO way to talk to anyone!!! Sporadic emails are no use and live chat is a computer which gives useless answers!! I want a refund - but how do I get one??? Not a good company to deal with.”

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Posted 2 years ago

“Company very efficient, delivery arrived on time, units very good quality, at the right price.”

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Posted 2 years ago

“Items are decent quality, but a bit more pricey than other places”

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Posted 2 years ago

“Items arrived promptly very pleased. The tips about accompanying items we should buy were very useful too as I wasn’t sure which accessories were best without this advice. Overall very happy”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews