Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices. Quality gear. Great delivery service, always well packed and good communication.👍”

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Posted 3 years ago

“Good service and delivery”

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Posted 3 years ago

“Speedy delivery. Good quality item. Will definitely use this company again”

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Posted 3 years ago

“V good service”

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Posted 3 years ago

“Good quick service. Product was as described and fits. one thing. Your contract is with PDP to deliver it. But before I had confirmation I had a fake text claiming to be from Hermes asking to re-schedule my delivery. While I get these occasionally I can't help feeling there is a connection to the PDP delivery - issue with the software?”

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Posted 3 years ago

“Very poor service, waited a long time”

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Posted 3 years ago

“Easy site to navigate through and good selection of sizes to choose from with very good communication regarding delivery.”

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Posted 3 years ago

“Great friendly service.”

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Posted 3 years ago

“Prompt delivery and great communication”

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Posted 3 years ago

“Items were delivered promptly but the shower came with parts missing and the process in order to get the missing parts sent to us was long and ridiculous. Ended up having to pay a plumber for way longer than I should have because they needed ‘proof’ that I hadn’t gotten the part.”

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Posted 3 years ago

“Ordered the Chatsworth sink unit and matching toilet. Exactly as photo, really lovely for an en suite. Delighted with quality of product and the service. Excellent thank you!”

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Posted 3 years ago

“We've received excellent and efficient, professional service, and our delivery arrived very quickly. Thank you so much!”

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Posted 3 years ago

“Great service and excellent Grohe product. But please unsubscribe me for your internet advertising campaign on my set server.”

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Posted 3 years ago

“reliable and good service, easy to deal with”

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Posted 3 years ago

“Arrived on time and easy process”

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Posted 3 years ago

“Delivered promptly ahead of original promised delivery date. Happy with quality of product.”

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Posted 3 years ago

“Easy to order online ,massive range of products and great delivery service,all very well packed on the pallet and delivery driver put pallet on my drive for me,everything ordered arrived and nothing damages,will be ordering from Victorian plumbing again”

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Posted 3 years ago

“Because of couriers I would not recommend them”

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Posted 3 years ago

“Order came on time but not happy having to pay for return goods. which is very expensive on heavy items. will not be buying from you again with this in mind”

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Posted 3 years ago

“Trim for the foot pack was split in the middle. Therefore unusable.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews