Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for goods and they were received damaged No reply has been received from two emails requesting replacement items and no money has been refunded I am very disappointed with this company's performance I await answers to my two emails Hugh thrift”

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Posted 2 years ago

“Happy with the service and products alike . Have used them before and will endeavour to use them again .”

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Posted 2 years ago

“ordering good, prices good and delivery good, excellent service.”

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Posted 2 years ago

“A very easy experience overall. I needed to replace a broken flush handle on a toilet cistern. The website was easy to search through and I was lucky enough to find the exact part. The cost was reasonable and delivery time was as stated on purchase. Overall it was a good transaction.”

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Posted 2 years ago

“Average price, slow delivery, poor documentation and plague of on line ads junk AFTER I had bought.”

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Posted 2 years ago

“happy with my purchase”

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Posted 2 years ago

“Very good, plenty of updates. I did forget to claim 10% off for the showe etc. my second order has taken longer as you await the sink. On enquiry they are sending the order without the sink. Sixdays have gone though and we are ready for installing the rest. Hope it’s not too long now.”

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Posted 2 years ago

“Great price Fast delivery”

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Posted 2 years ago

“Ordered samples and arrived”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Easy to order and delivery arrived quickly. We are very happy with our purchases.”

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Posted 2 years ago

“Great price. Great product”

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Posted 2 years ago

“Found exactly what I need so easily was great price and was delivered very quickly”

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Posted 2 years ago

“Very good prices and good fast delivery but the delivery price was a bit high”

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Posted 2 years ago

“The shower tray & screen were of excellent quality at a reasonable price. The delivery of these very heavy items was aided by a very helpful delivery driver. The driver helped me unpack the items and inspect them.”

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Posted 2 years ago

“Mostly fine,but where is the suction bar i ordered.?bath mat arrived,but no rail”

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Posted 2 years ago

“Shower screen probably OK but aluminium supports much flimsier than original. Fitting instructions probably incorrect stating use an 18mm spacer which would have left a gap for water to escape. Liked the hand rail with support for shampoo etc. Biggest problem was it arrived on 2 pallets with cross bracing which the delivery driver would not take back I had to saw apart and take to recycling. Had to wait in all day for the delivery.”

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Posted 2 years ago

“Very easy to order, excellent and vast choice of products, with very good prices. Also have a very good delivery service arrives when they say it will.”

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Posted 2 years ago

“Delivered on time, well packed and looks good value”

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Posted 2 years ago

“Excellent service, really helpful staff. Goods arrived on time and in excellent condition due to careful packing.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews