Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently bough a kitchen mixer tap and and a flip waste from Victorian Plumbing and I have been delighted with them. the quality is excellent and the price I paid was very reasonable. ( I did a lot of comparing before I decided to buy.) Just changing the kitchen tap has changed the look of the kitchen and updated it. Service was also god and the items I bought arrived well packaged and very quickly. Thanks for this. I will certainly be using you again and recommending you to my friends. Alan Greenhalgh”

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Posted 3 years ago

“Excellent experience. Easy ordering, efficient communications was delivered when said and delivery guys were great. Bath was great quality too. Fully recommend.”

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Posted 3 years ago

“Items were great and prices were even better. However the boxes were quite damaged on delivery so hoping that they work fine when they are fitted.”

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Posted 3 years ago

“The end of the kitchen mixer tap that we received from Victoria plumbing was bent. Unfortunately, neither I or the plumber who I employed to install it noticed this until he had plumbed it in. It’s an expensive item, and we will now have to live with a bent tap and a crooked water flow.”

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Posted 3 years ago

“Great choice of products, easy ordering and payment system and prompt delivery.”

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Posted 3 years ago

“Very efficient service. Pleased with the product.”

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Posted 3 years ago

“Easy to use website with good descriptions and pictures. Good value for money and quality product. Item delivered as promised and expected, very well packaged. I would use them again”

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Posted 3 years ago

“Very good product. Excellent service. My tap problem sorted!!! Thanks!!”

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Posted 3 years ago

“Sometimes difficult ordering online and wondering if the items in the pictures will be as good when they arrive. I was pleasantly surprised. Particularly the lovely high quality of the sets of taps ordered for bath and basin. Smooth delivery and 0% credit. Who could ask for more? Really pleased. Thanks VP 👍”

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Posted 3 years ago

“Good quality, got what we paid for & delivered quickly”

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Posted 3 years ago

“Can't comment on the products yet, but I thought delivery was really slow. But it was extremely well packed when I did arrive. Thanks”

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Posted 3 years ago

“Excellent service, with towel rail ordered delivered very quickly. Also had best priced towel rail of the type we were after, that we could find at the time.”

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Posted 3 years ago

“Excellent quick delivery service Excellent quality goods Will certainly use this service and purchase these goods in the future.”

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Posted 3 years ago

“Great selection of items at very good prices. Ordered online with ease and the item was delivered very promptly. Really happy with the service and will use again.”

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Posted 3 years ago

“Great range, which is seemingly never "out of stock" like some of the other bathroom shops. Everything from the website to the delivery driver was first rate.”

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Posted 3 years ago

“Excellent service, fast delivery.”

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Posted 3 years ago

“Easy to use website. Very quick hassle free delivery and high quality products.”

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Posted 3 years ago

“Service and delivery prompt, products good quality although having problems getting shower to seal 100% at door hinge . This appears to be a generic problem with the bath design when water accumulates in this corner during shower use. Everything is plum and correctly fitted however there is always at least a 0.5mm gap between seal and hinge therefore water will pass. I’m aware of a fix for this but adding a small ridge outboard of the shower seal area in the bath rim would eliminate this issue but would have to be done during the bath fabrication process.”

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Posted 4 years ago

“Easy to follow products on line, short delivery time, well wrapped products, polite service with delivery”

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Posted 4 years ago

“Very quick service.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews