Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,722 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time and I was pleased with the product”

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Posted 3 years ago

“Excellent service, I was kept informed of the delivery date and time for my shower cubicle door, will definitely use Victorian Plumbing again.”

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Posted 3 years ago

“Nothing installed yet but all looks good. So up to now my only complaint is a delivery issue waited in all day no show phoned Courier told Lorry broken down drivers off. Maybe but in this day and age a text or phone call would have helped came the next day.”

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Posted 3 years ago

“Was looking for a decent anthracite towel radiator for the downstairs toilet, and found exactly what I was looking for here. As a DIYer, this site had all the information I needed, and the technical drawings really helped. Also, I was able to get everything I needed from this one place - PTFE tape, inhibitor, matching TRV. Ordering was easy, the product information was all there, delivery was very quick, the installation was straightforward and the radiator looks great. Very happy with the whole process.”

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Posted 3 years ago

“Excellent, very fast service.”

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Posted 3 years ago

“As described delivered on time by helpful delivery man”

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Posted 3 years ago

“Absolutely love my new 3 piece bathroom. The delivery was very quick and they called in advance to arrange a delivery, then driver called before hand to let me know a time he was going to be there, great service from start to finish!”

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Posted 3 years ago

“Extremely quick delivery .”

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Posted 3 years ago

“First class no problem”

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Posted 3 years ago

“I mis-measured and ordered the wrong things, only realising at the last minute. Spoke to someone on the live chat function who sorted the whole thing out and was very patient with me. Really great experience which reduced the stress of the whole thing!”

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Posted 3 years ago

“One stop shop for all your requirements. Easy to navigate site with clear description of products. Fast efficient service. A pleasure to deal with.”

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Posted 3 years ago

“Placed my order online and product arrived within the promised timescale. Will use them again”

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Posted 3 years ago

“Good quality products, easy to fit”

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Posted 3 years ago

“Good product”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“EXCELLENT SERVICE, FAST DELIVERY”

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Posted 3 years ago

“Reasonable price, speedy delivery”

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Posted 3 years ago

“Good quality, delivered on time, in full and with no damages.”

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Posted 3 years ago

“Good quality prompt delivery as promised.”

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Posted 3 years ago

“Good choice of quality products. Quick and efficient delivery.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,722 reviews