Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a month to be delivered and when it finally came the delivery driver dropped the pallet over on its side. No communications throughout.”

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Posted 3 years ago

“Great selection of quality products, good prices and quick delivery times”

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Posted 3 years ago

“Arrived quiet quickly and all wrapped very well.Very pleased with items we bought.”

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Posted 3 years ago

“Great choice and price range, and quick delivery. Shame that even with the premium delivery, they will only carry items up one flight of stairs.”

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Posted 3 years ago

“Excellent product and speed of delivery”

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Posted 3 years ago

“Very good and reliable company to deal with. I will use them again.”

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Posted 3 years ago

“Fast response and delivery. Products seem good quality and well priced. Big choice.”

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Posted 3 years ago

“Pleased to receive a genuine part with quick service. Thank you.”

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Posted 3 years ago

“Finding the item on the web site was a smooth experience. Ordering and delivery were very prompt considering my remote location on a Scottish island. I'm pleased with my purchasing experience.”

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Posted 3 years ago

“Very well described product, every thing arrived as expected. Would highly recommend.”

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Posted 3 years ago

“Goods arrived earlier than expected and all in good order. Well packaged.”

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Posted 3 years ago

“Promt efficient service”

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Posted 3 years ago

“Brilliant.would use your company again.ordered a full bathroom suite.arrived prompty - well packaged and no defects.”

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Posted 3 years ago

“Prompt delivery Excellent product ( toilet roll holder ) Visually nice Packaged well”

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Posted 3 years ago

“Came very quickly and packaged very carefully”

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Posted 3 years ago

“Pieces of shower missing. I highlighted within 24 hour window. No one responded to me within 48 hr period. Chased for several days. Was promised by several online live chats with agent, next day urgent delivery. Day seven no proactive contact from company and no replacements as yet. Shower can’t be used. Delayed works. Misleading agents. Very very disappointing.”

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Posted 3 years ago

“the range is good compared to other national brands on the highstreet DIY stores, the only drawback is for the returns of the items as I bought something which is of £25 but to return the same it costs £10 which isn't worth the pain.”

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Posted 3 years ago

“fast no fuss service”

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Posted 3 years ago

“Great price and fast delivery, recommended!”

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Posted 3 years ago

“Easy to order online. Received quickly and it was well packaged to protect the item”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews