Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really professional delivery and very good quality. Items well wrapped and protected. Online experience was simple. Many thanks”

Helpful Report

Posted 3 years ago

“I ordered floor tiles, shower, vanity unit and tap, shower cubicle. Delighted with everything.”

Helpful Report

Posted 3 years ago

“I ordered a sink mixer tap and a basin mixer tap which I had been awaiting delivery from another company for over 2 weeks. Victorian Plumbing delivered these 2 items in 48 hours, couldn’t believe it, efficient service. Totally recommend.”

Helpful Report

Posted 3 years ago

“Good, accessible website with easy ordering process, completed by VERY rapid and efficient delivery. Will return for future orders!!”

Helpful Report

Posted 3 years ago

“Fantastic service. Website very easy to use. Packaged well. Kept updated at all times. Would recommend to everyone”

Helpful Report

Posted 3 years ago

“Worst shopping experience online i have ever had”

Helpful Report

Posted 3 years ago

“Love the tiles, really good quality! Quick and effortless delivery”

Helpful Report

Posted 3 years ago

“The service was very quick and I'm really happy with the quality of the product. Cheapest I found online and I'm so impressed. Easy and straightfoward.”

Helpful Report

Posted 3 years ago

“Fast delivery, good service and value for money.”

Helpful Report

Posted 3 years ago

“Very good service, ordered online no problem. Delivery excellent, came on time and placed in the garage.”

Helpful Report

Posted 3 years ago

“Great service fast delivery”

Helpful Report

Posted 3 years ago

“These mats are great for making showering safer. Plus they roll up neatly…and don’t go mouldy.”

Helpful Report

Posted 3 years ago

“Order delivered early”

Helpful Report

Posted 3 years ago

“No returns process that allows collection of customers components even answer a charged rate”

Helpful Report

Posted 3 years ago

“my bath was damaged by the delivery compony . hidden by packing tape. i sent photos and an email tha. night to Victoria pluming's complaints department and i have not heard anything back”

Helpful Report

Posted 3 years ago

“I ordered a shower head online. It was despatched and delivered promptly, arriving earlier than expected. Good service.”

Helpful Report

Posted 3 years ago

“Great service. From ordering to delivery cant fault service. Thanks”

Helpful Report

Posted 3 years ago

“I ordered a unit and new basin for my bathroom and the quality is amazing. Fast delivery and very well safely packaged. The unit came already built and no messing around building it. I ordered for next day and it came on time with updates on the journey of the package. I heard this was the best place to order from and I am glad I ordered from here. Thanks”

Helpful Report

Posted 3 years ago

“the service was good and the time commitment was kept”

Helpful Report

Posted 3 years ago

“Efficient & speedy service”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews