Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

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“Top class service will buy again.”

Helpful Report

Posted 3 years ago

“Arrived early. Exactly what I wanted.”

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Posted 3 years ago

“Online products could do with a little more info. Solid metal product that has a plastic cover should really say that. On the whole so far its all good”

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Posted 3 years ago

“Excellent advice and very fast delivery of part ordered. Thank you.”

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Posted 3 years ago

“So they delivered the wrong order no phone number to ring them just a chat message say they will bring my order the next day and take away the wrong order never came despite me telling them that I need the bathroom done ready for my husband coming out of hospital tried emailing to find out what’s going on no reply will never use this company again”

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Posted 3 years ago

“Excellent service and delivery”

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Posted 3 years ago

“Efficient delivery, quality items”

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Posted 3 years ago

“Purchased these item expected delivery on the 3rd of June we are on 12th of June still no sign of delivery and everybody is just passing this a different department to the delivery company finally they give us a phone number to call data number on the delivery company that number doesn’t even answer the phone at all still waiting for the items which is over £2400 Of purchase not happy at all do not recommend to anybody”

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Posted 3 years ago

“Excellent service. Very fast and efficient delivery of our product.”

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Posted 3 years ago

“We could track our parcel to ensure someone was in to receive it. It came well packaged and was easy to fit.”

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Posted 3 years ago

“Lots to choose from, good prices. Good communication and very fast delivery, what more could you want.”

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Posted 3 years ago

“Ordered and delivered without delay.”

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Posted 3 years ago

“Easy to use web site. Made an error on my order, they quickly resolved and sent it on the same pallet saving me additional shipping costs”

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Posted 3 years ago

“Very pleased with the prices and the options I had for delivery times and dates. All a very positive experience and would shop there again.”

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Posted 3 years ago

“Found everything on the website what I needed for my bathroom refurb. Goods were delivered on a pallet in about 5 working days.”

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Posted 3 years ago

“Great service, great quality products- fair prices! 👍”

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Posted 3 years ago

“Easy to order online. Good delivery options”

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Posted 3 years ago

“good service and product”

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Posted 3 years ago

“Despite not being able to get anyone on the phone, Victorian Plumbing were able to do everything that was needed to get my bathroom suite delivered. The delivery guys were incredibly patient in an awkward situation. Thank you!”

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Posted 3 years ago

“Vast delivery and great products.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews