Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 2 years ago

“Excellent products and service Very good delivery time and the price Is excellent”

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Posted 2 years ago

“Excellent service and very fast delivery. Not checked all products yet waiting for bathroom fitter to check it and install it all. But so far it looks fab. Great price too”

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Posted 2 years ago

“Excellent!! Deliver arrived promptly and the driver was very helpful getting the product in.”

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Posted 2 years ago

“Faultless products and service. The website is very well produced, easy to navigate and fully informative. The delivery service was excellent. Looking forward to using Victorian Plumbing again.”

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Posted 2 years ago

“Really pleased with purchase, arrived very quickly and well packaged. Would not hesitate to shop with Victorian Plumbing again.”

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Posted 2 years ago

“Good service .Quick delivery.only thing at fault was I couldn't see the fixing on back of toilet and directions on leaflets bit miss leading.toilet seat fits but looks to short in length although I measured it and went by Victorian plumbing size which doesn't match”

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Posted 2 years ago

“Quality soap dispenser. As described and value for money”

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Posted 2 years ago

“No problems arrived when needed”

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Posted 2 years ago

“Part ordered arrived next day , better than expected perfect fit brilliant service”

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Posted 2 years ago

“Arrived on time, well packaged. Yet to be installed but the parts look as described.”

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Posted 2 years ago

“Radiator was great, however the delivery driver tried to turn his lorry around in our driveway and hit the wall next door, causing extensive damage. He then drove off without reporting it. He must have been aware of the collision as he drove off in the direction he was facing originally. Hopefully the delivery company will put this right? My neighbour has contacted them.”

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Posted 2 years ago

“Very easy to order from the website. Everything arrived very quickly and the courier company called to arrange delivery and delivered it to my garage. Great service”

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Posted 2 years ago

“Ordered radiator and toilet. When it came to fitting the radiator, noticed there was a dent in it. Stupid me didn't check it on delivery, but messaged VP to let them know. They requested more photos and heard nothing since. I ordered other stuff from them last year to do another bathroom, and the toilet pan arrived with slight damage but didn't have time to get it sorted. I've got another bathroom and cloakroom to do, but I won't be getting anything from VP.”

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Posted 2 years ago

“Very happy with the service I have received, easy to order and I have been given date of arrival.”

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Posted 2 years ago

“The whole process from ordering to delivery was really good. The items purchased are of a great quality, I will definitely use Victorian Plumbing again.”

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Posted 2 years ago

“The toilet seat matches perfectly with my pan and closes slowly as required. The delivery was as expected and arrived in good condition.”

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Posted 2 years ago

“Have used Victoria Plumbing to buy a range of products (big and small!) to renovate three bathrooms and always pleased with the cost / quality and customer service”

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Posted 2 years ago

“Fantastic company to deal with! Fast and efficient.”

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Posted 2 years ago

“Product is good and as described. Good information re dispatch and delivery and helpful delivery driver. Massive pallet to protect cost me £8 to dispose of at municipal dump.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews