Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues all went well”

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Posted 3 years ago

“Quality and wide range of products.”

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Posted 3 years ago

“Great selection of products, great prices and great service!”

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Posted 3 years ago

“Very easy and quick service to use.”

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Posted 3 years ago

“Purchased a new toilet handle which arrived as promised. Now fitted and looks good”

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Posted 3 years ago

“Item arrived within 24 hrs of ordering.”

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Posted 3 years ago

“Fast delivery, excellent quality for the price, no damaged or missing items”

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Posted 3 years ago

“Easy to order and fast delivery”

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Posted 3 years ago

“Delighted,will definitely order again.”

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Posted 3 years ago

“The delivery date kept changing and came on the last day. Not impressed with the radiators but the bathroom stuff is OK.”

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Posted 3 years ago

“Very good quality item,excellent delivery service.Easily ordered on line.”

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Posted 3 years ago

“Quick delivery very pleased with product”

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Posted 3 years ago

“great product lines, informative website and timely delivery”

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Posted 3 years ago

“No one to talk to regarding queries and your deliveries are a nightmare”

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Posted 3 years ago

“Sent for tile samples and I was impressed with the efficiency of ordering and prompt delivery.”

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Posted 3 years ago

“Smooth closure toilet seat, works well and good price”

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Posted 3 years ago

“I booked at dated delivery for 3rd August. The tracking was showing out of delivery for a week and there was no update on the system. I have contacted the support many times and no one could give me an update about my delivery. One of the support personnel (Toni) even closed the ticket without any resolution. The delivery arrived eventually on 11th August. The delivery was late by more than a week, whereas it was a dated delivery. This is an unacceptable service.”

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Posted 3 years ago

“Fast and efficient”

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Posted 3 years ago

“We ordered a new sink and a toilet both arrived on time and packed securely to avoid damage would recommend to anyone”

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Posted 3 years ago

“Delivery was forgotten and I had to call to Arrange it”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews