Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

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“Delivery was excellent.”

Helpful Report

Posted 3 years ago

“Very attentive service. The item was not suitable, through no fault of VP. Return was dealt with swiftly. Shout out to Vikki, thanks for your help.”

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Posted 3 years ago

“Service spot on .recieved in good time packed well.all in order. Birmingham pallet driver very polite and helpful.Thank you C.Bragg.”

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Posted 3 years ago

“Very Good Thankyou, early arrival and brilliant description.”

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Posted 3 years ago

“Easy to order and quick delivery”

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Posted 3 years ago

“Quick and efficient”

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Posted 3 years ago

“The curtain is great. The delivery was on time. I ve mo complaints. Would use VP again”

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Posted 3 years ago

“Basin waterfall tap almost a work of art, prompt delivery. Excellent product. From Majors Builders Merchant E6.”

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Posted 3 years ago

“Good quality fittings promptly delivered.”

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Posted 3 years ago

“I ordered taps, the description for which was accurate and helpful. They were delivered promptly and packaged safely. They look exactly as I expected. Not fitted yet so can’t comment on operation.”

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Posted 3 years ago

“Quick, easy & user friendly online service. Fully informed on receipt of purchase & dispatch. Arrived very well packaged and before anticipated delivery day. All in all a happy customer.”

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Posted 3 years ago

“No problem from order to delivery”

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Posted 3 years ago

“We ordered from Victorian Plumbing after our original company had let us down. The website was clear on what was available and everything was delivered the next day. I even had an email within minutes of my ordered saying it was packed and ready to go.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Quick delivery quality product 👍”

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Posted 3 years ago

“Easy to order and swift delivery”

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Posted 3 years ago

“Very pleased with delivery time & look of tap”

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Posted 3 years ago

“I purchased a replacement family toilet seat with integral child seat. The original one with metal hinges, snapped across the hinge at the screw fixing into the lid. The replacement is made of micro-bacterial plastic and the hinge assembly now much more advanced and releases for cleaning. This gets well used as it's used at a childminders. More than happy with my new purchase and so easy to fit.”

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Posted 3 years ago

“Our order for a small, roll top bath was eventually completed, delivered very securely in a wooden crate, as arranged. But unfortunately the initial contact and order was a bit haphazard. Your website indicated you had stock of the product we wanted, 3/4 delivery lead time. Put the order through on line. Went to complete order, being told this product no longer in stock. Phoned your contact No. to be told they did not know when stock would be available. Promised to check with your wear house and get back to me, no further contact from Victoria PLumbing. Phoned No. next day to be told your contact No. no longer in use as all operatives being needed to deal with emails. Two days later went back on your web site to see you had stock, not exactly what we wanted but as a last resort, put the order through. If a promise is made please keep it.”

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Posted 3 years ago

“Very fast delivery right on time and everything was in the packages”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews