Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really efficient and fast delivery. Good choice of products and great prices. Would recommend”

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Posted 3 years ago

“First Class Service Rapid delivery”

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Posted 3 years ago

“Fast efficient service to get my goods- great communication, not just emails but also phone calls”

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Posted 3 years ago

“I first tried to order my ensuite components ffrom B&Q which proved to be both considerably more expensive and the delivery process was hard to fathom. I found the Victorian Plumbing website easy to use and the prices very good with the appropriate links to help the purchase. Everything was instock and delivered on time. Although the public should not be surprised at this it is rarely the case particularly with the more traditional and larger DIY supliers. I have recommended VP to friends and family.”

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Posted 3 years ago

“Very impressed with whole offering from VP. Huge choice and excellent availability of items we chose. Prompt palletised delivery and very well packed. Installation guidance a bit patchy but that really the nature of plumbing!”

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Posted 3 years ago

“Easy to use website, with useful information to help. Delivery was well managed, with large items and bad weather. Altogether a stress-free purchase.”

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Posted 3 years ago

“In terms of the products we bought I would rate them ‘poor’. The holes for the overflow and waste we’re not properly aligned with each other and the bath panel was too big for the bath even though it came together. The countertop sink we purchased comes with a tile to hide the waste however the tile is not connected to the waste therefore to close or open the plug you need to take the tile out which is not that easy.”

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Posted 3 years ago

“Fast and efficient service”

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Posted 3 years ago

“Still waiting for our bath to be installed.”

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Posted 3 years ago

“Very efficient service and kept me informed of my order every step of the way until delivery! We haven't installed the items yet but can't wait!”

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Posted 3 years ago

“Received promptly and exactly what I ordered. Fitted well.”

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Posted 3 years ago

“Good service on time delivered as promised can not ask anymore”

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Posted 3 years ago

“Good range of stock & competitive pricing.”

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Posted 3 years ago

“Great item. Speedy delivery. Excellent!”

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Posted 3 years ago

“Excellent service, quick delivery”

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Posted 3 years ago

“Painless transaction and best price I could find on web, arrived on time with no issues.”

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Posted 3 years ago

“I am delighted with my new ceramic kitchen sink. Victoria Plumbing offer a very extensive range of products, the website is very easy to use and the delivery service was faultless, especially the helpful, friendly delivery driver. The quality of the sink, tap and accessories which I purchased are all above expectations.”

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Posted 3 years ago

“Very impressed with speed and efficiency of ordering and delivery. Will definitely recommend.”

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Posted 3 years ago

“Bought an expensive bog seat. Appears to be worth the money!”

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Posted 3 years ago

“I recently placed some orders for bathroom shower items and was very impressed with the quality and the delivery service provided with Victorian Plumbing”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews