Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good prices and excellent product range”

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Posted 3 years ago

“Product and service both excellent”

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Posted 3 years ago

“propmt delivery and item as expected and well wrapped”

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Posted 3 years ago

“Fixture missing and (toilet and sink) arrived on huge pallet kerb side delivery...inappropriate for the items delivered and also packaging very wet even under all the shrink wrap! Customer Service did send out replacement parts within 2 days but when contacted again for disposing the customer own pallet Customer Service very rude and repetitive generic 'computer says no' type messages. Would not recommend.”

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Posted 3 years ago

“The items I managed to order were fine though the delivery was later than initially indicated by a week. I tried to order a bathroom package with different taps, after 10 days of messaging and e mails and being told they were waiting for a product code so that I could submit the order as I only was updated when I chased, I gave up. That was a £950 order which went elsewhere.”

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Posted 3 years ago

“I have only ever experienced first class service from VP. Highly recommended.”

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Posted 3 years ago

“Lovey bathroom and great value for money”

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Posted 3 years ago

“................”

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Posted 3 years ago

“A quality product delivered in good time. Great communication from the courier service”

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Posted 3 years ago

“Excellent service quick delivery”

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Posted 3 years ago

“the service was brilliant. I originally placed an order for me, however my mum iked my choice abd the price was great, i ordered two.”

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Posted 3 years ago

“Good choice of radiators and helpful information for each. Delivery was as informed. Very pleased with the results.”

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Posted 3 years ago

“Quick easy and relatively cheap 5*”

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Posted 3 years ago

“It was only a sample I ordered but service was excellent”

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Posted 3 years ago

“Did what it said on the tin.”

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Posted 3 years ago

“Item was damaged when arrived however due Victoria plumbing’s terms, we could not get it replaced. Wrong item was sent and we will have to pay to return it. Would not use again.”

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Posted 3 years ago

“It was delivered quickly and very happy with the product.”

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Posted 3 years ago

“Quality of products is fantastic, Delivery was fast and efficient.”

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Posted 3 years ago

“Excellent service, prompt delivery and great value for money”

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Posted 3 years ago

“Ordering was easy, delivered as expected and before time .”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews