Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very pleased with toilet seats and bath panel fixing it. However I was disappointed with the bath panel as it was too flimsy/flexible, I wish it was twice as thick. Peter Holme”

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Posted 2 years ago

“Excellent customer service, however, returns could be easier”

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Posted 2 years ago

“excellent customer service - kept us informed all through”

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Posted 2 years ago

“Very prompt delivery Very pleased with bathroom unit”

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Posted 2 years ago

“Good quality radiator and bottle trap ordered. Smooth from order through to delivery.”

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Posted 2 years ago

“The order came exactly as stated by VP. No damages. Very helpful when I rang with a qwery”

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Posted 2 years ago

“A pleasure to deal with, a great product at a fair price. Ordering was easy and delivery very quick. Start to finish we had great communication-highly recommend”

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Posted 2 years ago

“Your delivery service were very unhelpful , when asked if they would bring it into garden, they were only going to drop the pallet in front of house, not inside the garden !!!’”

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Posted 2 years ago

“Really good service and very helpful. The shower door and radiator arrived quickly and well packaged. Item information was excellent on the website and overall I was very happy with the products, service and delivery.”

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Posted 2 years ago

“excellent service”

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Posted 2 years ago

“Terrible returns policy and charge for any return packaging issues. Really embarrassing for such a big company”

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Posted 2 years ago

“Everything turned up on time undamaged. Still installing the en suite but looks brilliant.”

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Posted 2 years ago

“Poor quality goods sold, with difficult return policy. Will never buy again.”

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Posted 2 years ago

“Good quality”

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Posted 2 years ago

“Excellent website, so easy to order and suggestions let you know exactly what you need. Delivery was on time and we'll packed. Excellent service”

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Posted 2 years ago

“Order everything online and all turned up a week later with no issues. Seems like good value for money but will see over time. Have used a few times and have not had any issues.”

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Posted 2 years ago

“Everything was in stock, arrived on my selected day. Excellent service.”

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Posted 2 years ago

“Ordered a three piece bathroom suite, taps, showers and accessories. Everything came beautifully wrapped and intact. Great service!”

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Posted 2 years ago

“I have used this company before and found them to be very efficient with excellent service. The only negative thing I found is that they are not as competitive as they used to be on their pricing.”

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Posted 2 years ago

“Excellent and customer service was also really good.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews