Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,649 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are only interested in selling. Non existent customer service. Need to return towel rail they will not arrange carrier and no carrier will accept parcel of those dimensions, unable to talk to them. Live chat will ( perhaps) be answered in 72 hours., suggest finding another provider. I will never use them or recommend them”

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Posted 3 years ago

“Easy to use site, excellent communication, swift delivery and decent product at a fair price.”

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Posted 3 years ago

“Ordered and received promptly. Items as described. No issues.”

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Posted 3 years ago

“Found the right shower head on-line for a good, competitive price. Ordered it for free (brilliant!), and it arrived two days later. Very good.”

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Posted 3 years ago

“Amazing lights they look so up to date & bags of style. Thank you Victorian Plumbing you've done it again.”

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Posted 3 years ago

“All went smoothly”

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Posted 3 years ago

“Very please with my wall soap dispenser. Quick delivery”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“The order process was very easy and our delivery was tracked throughout. Very happy thank you”

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Posted 3 years ago

“Nice bathroom units, efficient service.”

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Posted 3 years ago

“Great products and quick delivery!”

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Posted 3 years ago

“Excellent advice on choosing the correct toilet seat! Good selection to choose from. Got one at a reasonable price, good quality. Much better than local DIY stores. Comfortable and secure throne!”

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Posted 3 years ago

“fitted on shower screen just the job thanks”

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Posted 3 years ago

“Excellent product and Service. Would highly recommend!”

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Posted 3 years ago

“got my seat nice and quick. ta.”

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Posted 3 years ago

“Have bought from them in the past, prompt service”

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Posted 3 years ago

“Very good service ordered one day delivered the next excellent!”

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Posted 3 years ago

“Item NOT received!!”

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Posted 3 years ago

“Great choice of products on the website. I found 2 tricky bits which not many people had. Price was reasonable and quick delivery. Definitely will use again for any future needs”

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Posted 3 years ago

“Got what I ordered on time fitted perfect”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,649 reviews