Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. Lovely quality bath, and delivery was prompt. Would definitely recommend.”

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Posted 3 years ago

“Shower screen arrived smashed. No phone number to call. No response from emails”

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Posted 3 years ago

“Excellent service and would highly recommended”

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Posted 3 years ago

“Excellent from ordering to delivery.”

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Posted 3 years ago

“Waste trap sent with vanity unit to big to fit and hit shelf inside.”

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Posted 3 years ago

“Easy to order. Package arrived quicker thank I thought Good price good service”

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Posted 3 years ago

“I reported a problem with my order and over a week later I’m still waiting for it to be sorted (Missing parts ) that’s not to mention the numerous damaged items that I have not even reported”

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Posted 3 years ago

“Easy to select items and further orders were dealt with efficiently and courteously.”

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Posted 3 years ago

“Easy to order, arrived quickly. However, website didn’t state that the pallets the radiators arrive in are left on the pavement outside my house. Apparently My responsibility to get rid of the massive pallets. Had to pay someone to do it. Need to be more explicit on website before ordering.”

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Posted 3 years ago

“Item was delivered on date agreed and was exactly as described”

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Posted 3 years ago

“Easy to find the required product on the website. Ordering was no problem and delivery was qick and efficient, th eproduct arriving in perfect conditon.”

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Posted 3 years ago

“Your company was very help full even when l changed my order, no fuss.”

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Posted 3 years ago

“Arrived on the day.”

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Posted 3 years ago

“Really good experience, easy to order and fast delivery!”

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Posted 3 years ago

“Absolutely awful service I am still yet to receive the product and there is no way to talk to anyone without a trade account. Useless company !”

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Posted 3 years ago

“Good range of products and fair prices. Items arrived on time and were well packaged.”

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Posted 3 years ago

“Very good service. We purchased a wooden bath matt that was delivered promptly and we're very happy with the quality of the product.”

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Posted 3 years ago

“Ordered a shower screen came in a week good quality for the price very happy with it.”

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Posted 3 years ago

“Very good service and delivery.”

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Posted 3 years ago

“Excellent service and delighted with the product I ordered.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews