Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered sink and basin. Arrived damaged they were very helpful and didn't hesitate to replace and re- sent fastest delivery. Arrived next day”

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Posted 2 years ago

“Delivered promptly and well packaged. Very pleased with the new light for my WC and easy enough to install between two people.”

Victorian Plumbing 5 star review on 23rd June 2022

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Posted 2 years ago

“Excellent choice of quality products at affordable prices. Website is easy to navigate. The items were delivered on time and we were kept updated throughout the whole process of ordering through to delivery. My new bathroom is stunning.”

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Posted 2 years ago

“Quick delivery and products were of a good quality.”

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Posted 2 years ago

“My order was handled well with good communication about the one item that was not in stock.. Agreement to split order was actioned quickly. The bath panel arrived damaged - I did not notice this till I unwrapped it and I am hoping to hear back very soon with the replacement delivery date.”

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Posted 2 years ago

“Great selection, price a bit higher than other providers but good quality and fast delivery”

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Posted 2 years ago

“Whole bathroom ordered, arrived with great driver, helped as much as possible and very cheery, everything there, nothing sent back and very pleased.”

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Posted 2 years ago

“Arrived when it said it would . Fitted as it said it would.”

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Posted 2 years ago

“excellent quality products, trustable website!”

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Posted 2 years ago

“Site was easy to navigate and purchasing was also great to use. Standards are very high. Very pleased with my purchases.”

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Posted 2 years ago

“The only supplier I could find with a long lead toilet flush”

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Posted 2 years ago

“Whole process was very straightforward, from ordering to delivery. Would use again. (I fitted the new seat myself in 20 mins, hubby is very impressed)”

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Posted 2 years ago

“Great prices, products and customer service.”

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Posted 2 years ago

“Excellent product and value for money”

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Posted 2 years ago

“The product I bought had some damage which I suggested I would keep as long as I was given a partial refund. The company responded by giving me a refund for delivery as an automatic goodwill gesture whilst my request was being deliberated. I was subsequently offered a partial refund so all was good.”

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Posted 2 years ago

“Everything arrived according to schedule and in good condition. A great shopping experience!”

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Posted 2 years ago

“Communication was excellent, delivered on time and quality materials thanks”

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Posted 2 years ago

“Very reasonably priced items and seems good quality so far. Item arrived damaged and was collected and replaced very quickly. Would shop with them again.”

Victorian Plumbing 5 star review on 8th June 2022

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Posted 2 years ago

“delivered with efficiency and very profrssional”

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Posted 2 years ago

“Very pleased with our bathroom order! All came on time when stated, order was complete and in perfect condition. Communication was good: Will definitely use company again. Thanks Tara”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews