Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,649 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product range and delivery but their Website would not accept the allocation of the Oct5 discount - annoying.”

Helpful Report

Posted 3 years ago

“Delivery came on time plenty of warning of arrival. Good product looks super in my new black and white bathroom.”

Victorian Plumbing 5 star review on 28th October 2021

Helpful Report

Posted 3 years ago

“Fast efficient service and prompt reply to any communication to them. The quality anx price cannot be beaten.”

Helpful Report

Posted 3 years ago

“Good toilet, fast delivery”

Helpful Report

Posted 3 years ago

“Good quality radiator at a reasonable price”

Helpful Report

Posted 3 years ago

“Excellent service for a quality product.”

Helpful Report

Posted 3 years ago

“Ordered online, which was easy and quick. Delivery came a lot quicker than expected, was well wrapped and in perfect condition.”

Helpful Report

Posted 3 years ago

“Very prompt delivery and fit for purpose grab rail for an elderly lady of 92 years young!”

Helpful Report

Posted 3 years ago

“Great quick and easy”

Helpful Report

Posted 3 years ago

“Easy to find exactly what I wanted and delivered quickly. Great service.”

Helpful Report

Posted 3 years ago

“I have submitted a complaint via Resolver as VP are refusing to refund the cost of my returns postage even though I purchased based on their advice which happened to be incorrect. Shocking service and aftercare to this point in time.”

Helpful Report

Posted 3 years ago

“Easy to order on line. Had regular emails and text messages keeping me up to date on my delivery. Victorian unbind had a good choice of traditional radiators. Very pleased with the service.”

Helpful Report

Posted 3 years ago

“Fast and efficient”

Helpful Report

Posted 3 years ago

“Great taps and basin pop up. Price was excellent and much better quality than my local suppliers.”

Helpful Report

Posted 3 years ago

“Good range of products. Easy to use online ordering. Prompt delivery and choice of delivery dates. Overall a good purchasing experience.”

Helpful Report

Posted 3 years ago

“Shocking! Twice missed delivery - no one bothered to let me know, no responses to emails etc”

Helpful Report

Posted 3 years ago

“Order accurately selected and efficiently dispatched”

Helpful Report

Posted 3 years ago

“Parts arrived promptly. Leaving a review was more problematic!”

Helpful Report

Posted 3 years ago

“Arrived really fast , the next day. It was a really close match , to the shower head I needed to replace . Mine was more like a copper colour . The shower head I bought was a pale gold colour, but still looks good. Thankyou”

Helpful Report

Posted 3 years ago

“I am always dubious about buying things like toilets online, I’d much prefer to see it before I buy it, however, I made the decision to buy it and I must say, I wasn’t disappointed. Absolutely over the moon with the toilet I have bought. I will certainly buy from Victorian plumbing again.”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,649 reviews