Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,724 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always on time and great store!”

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Posted 4 years ago

“Still waiting for my parcel rubbish”

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Posted 4 years ago

“Still have not received my refund and we have now passed the time where it was to be paid.”

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Posted 4 years ago

“5*** Great stuff.”

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Posted 4 years ago

“Only ordered a bath mat but it came quickly enough, well packaged and does the job. What more can be said.”

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Posted 4 years ago

“Good Service. On time delivery. Very pleased.”

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Posted 4 years ago

“easy site to navigate for us oldies! Quality units with a good range of sizes, We needed small toilet and basin for downstairs toilet.Quick delivery in these challenging times. Very pleased with everything.”

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Posted 4 years ago

“fit perfectly and I was able to fit the seat easily.”

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Posted 4 years ago

“arrived as promised and worked well”

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Posted 4 years ago

“Overall good hassle free”

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Posted 4 years ago

“Tiles lovely. Easy delivery organisation”

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Posted 4 years ago

“Speedy service no problems”

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Posted 4 years ago

“One word "excellent" never had any trouble with them before always a great service”

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Posted 4 years ago

“Goods arrived later than first predicted but satisfied with purchase”

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Posted 4 years ago

“excellent service, prompt delivery, and very good quality taps would definitely use Victorian Plumbing again”

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Posted 4 years ago

“Easy to order, quickly delivered, full instructions so easy to fit. Very pleased, thanks”

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Posted 4 years ago

“All good thanks.”

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Posted 4 years ago

“Ordered toilet seat, multiple options, colours, sizes inside/outside, shapes, top/bottom fittings, soft/normal close/with & without lock nuts etc. Did my best & still didn't fit😭had to send it back, cost £9. All I wanted was a white easy fit toilet seat. Market gone mad!”

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Posted 4 years ago

“Very pleased with the product and service.”

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Posted 4 years ago

“Easy to order and prompt delivery”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,724 reviews