Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering from Victorian Plumbing no problems. However the company they use to deliver the goods, absolutely rubbish and inconsiderate. Literally dumped the pallet, broke the corner of my drain in his haste to get out. Think who you use because they are the last person to make an impression about the service.”

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Posted 3 years ago

“Very good service I was informed all the way for delivery. When I first saw the shower head I thought it was too small But I waited for it to be plumbed in and taps shower head are fantastic”

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Posted 3 years ago

“Quality of products is fantastic, communication of deliveries is exactly what is needed as well.”

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Posted 3 years ago

“Good price, quick delivery and easy to install”

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Posted 3 years ago

“I recently placed an order to refit my bathroom, everything I had on a list I found in stock, the process through to payment a smooth transition, received a confirmation email stating when delivery will take place, all items arrived well packaged and without any damage, would highly recommend”

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Posted 3 years ago

“A quick and efficient response”

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Posted 3 years ago

“Easy to order quick delivery and well packaged”

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Posted 3 years ago

“The bath was not wrapped or on a pallette as stated when ordering. The driver did not call me to schedule a delivery time and threatened to leave bath outside the building to my flat causing me extreme stress to drive home from work within 20 mins as he gave me a maximum time limit. Could not contact anyone at victorian plumbing which I found completely ridiculous. I suggest you at least provide a contact number for issues like this. Luckily there were no scatches on item.”

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Posted 3 years ago

“Easy to order and a great product delivered efficiently on time”

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Posted 3 years ago

“Parts delivered on time and undamaged. No reason to give less than 5 stars!”

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Posted 3 years ago

“Found the item in stock, it shipped very quickly and arrived in good order. Overall, very satisfied with the service.”

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Posted 3 years ago

“Found everything I was looking for at great prices”

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Posted 3 years ago

“Correct item arrived on time. Ordering online was easy.”

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Posted 3 years ago

“It was all very good no problems at all,”

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Posted 3 years ago

“Very good service and prompt delivery. I recommend”

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Posted 3 years ago

“Excellent service goods received in good condition. Will use VICTORIAN PLUMBING every time now when I need to. Thank you. A very happy customer. SHEILA OWENS”

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Posted 3 years ago

“We ordered several items and they was delivered. Just what I expected.”

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Posted 3 years ago

“Excellent service delivered well packaged and very timely”

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Posted 3 years ago

“Great customer service they rang me incase I had made a duplicate order very good”

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Posted 3 years ago

“Got a notification that my order was despatched on August 9 - but havent received it yet 3 weeks later. Nobody will respond to my emails. Really poor.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews