Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All over good”

Helpful Report

Posted 1 year ago

“Product and delivery process was as described .”

Helpful Report

Posted 1 year ago

“Cannot fault the service. Ordered everything online and was all delivered about a week later on a pallet, all contents were there. Good communication regarding delivery times. Have since ordered more stuff with next day delivery. Great service, would definitely recommend.”

Helpful Report

Posted 1 year ago

“Everything was perfect, the delivery was on time and the item looks like what I expected.”

Helpful Report

Posted 1 year ago

“I received everything I ordered on time and in good condition”

Helpful Report

Posted 1 year ago

“I ordered a small freestanding bath which was exactly the size I wanted. It was delivered to my offshore Island using Victoria Plumbing's "pallet board" service and arrived extremely well protected from damage and securely wrapped on the pallet. I was very impressed at the care taken by Victoria Plumbing to ensure the item would arrive with the minimum risk of damage to such a difficult delivery location.”

Helpful Report

Posted 1 year ago

“Still awaiting a week for someone to contact me about broken goods and how to return a radiator wish I had never ordered from you”

Helpful Report

Posted 1 year ago

“Product exactly as described. Arrived on time.”

Helpful Report

Posted 1 year ago

“Easy ordering quick delivery”

Helpful Report

Posted 1 year ago

“Fantastic experience hence we have ordered other items for our renovation”

Helpful Report

Posted 1 year ago

“Ordered my sink very quickly it was delivered within 5 days and was very modern and beautiful. Now installed and looking fantastic. Makes my en suite look amasing. thank you”

Helpful Report

Posted 1 year ago

“Light faulty no phone service”

Helpful Report

Posted 1 year ago

“Goods as described and very prompt delivery service. Excellent Company”

Helpful Report

Posted 1 year ago

“Easy to use website and fast check out and delivery. Goods come in great packaging therefore less chance of damages. Well done 10out of 10.”

Helpful Report

Posted 1 year ago

“Fast delivery. Right goods. Good detailed description on the website with full dimensions.”

Helpful Report

Posted 1 year ago

“Very happy with the service. Delivery was on time, delivery driver was very helpful. The packaging was excellent - each radiator in its own box and the 3 of them very well fastened to a pallet. Would definitely buy again.”

Helpful Report

Posted 1 year ago

“Very easy to use website. Customer services where very knowledgeable and helpful when we where choosing a basin tap to match the bathroom one.”

Helpful Report

Posted 1 year ago

“Product I'd rate 3/5. Looks nice but not as sturdy (stand) price indicates.”

Helpful Report

Posted 1 year ago

“Amazing quality of products that have made our renovation a dream! Customer services have kept us up to date too with our deliveries and all products have come in perfect condition Thank you”

Helpful Report

Posted 1 year ago

“Pallet delivery was difficult because of the pallet having to stay with delivery. The driver was very helpful but I question whether there was a need to have a pallet and ask why you can’t take the pallet away”

Helpful Report

Posted 1 year ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews