Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service”

Helpful Report

Posted 2 years ago

“the shower tray i received had 12mm of twist its now been a week i have had 2 email to say they have received my email but nothing of any help”

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Posted 2 years ago

“The best online store. I have always used Victoria Plumbing to furnish all my bathrooms. The service and products are totally reliable”

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Posted 2 years ago

“Product is amazing, service and delivery was perfect too. Thank you very much, my bathroom is going to look fantastic!”

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Posted 2 years ago

“I received a faulty mirror. It is missing some of the coating from the back! Keep getting asked for photos !!!! It’s a mirror for god’s sake and all you’ll see is me taking a photo of the mirror. I’ve sent photos of the back of the mirror which clearly shows the backing coating is missing. Can someone just sort it out?”

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Posted 2 years ago

“Everything is good but the fact to exchange and pay return I am not happy x”

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Posted 2 years ago

“Good communication and followed through by delivering on all promises.”

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Posted 2 years ago

“Pallet arrived I good condition.unpacked everything was all in good order.”

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Posted 2 years ago

“Products were damaged and cost of returning it was £60 postage, for tracking post !!!”

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Posted 2 years ago

“Ordering very easy. Excellent value for money Delivered on time. Only slight comment would be the delivery time which perhaps could be a little shorter”

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Posted 2 years ago

“Item as expected,excellent quality and delivered on time”

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Posted 2 years ago

“Great choices, good prices, excellent website, fast service. Many thanks.”

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Posted 2 years ago

“Small cloakroom suite was delivered earlier than scheduled and very well packed on pallet so it arrived pristine. Really pleased with the quality and style. It was also compact so make our smallest room seem spacious!”

Victorian Plumbing 5 star review on 12th April 2022

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Posted 2 years ago

“I ordered a lot to refit my toilet and walk in shower. It was a great experience. Website easy to use delivery was on time. Highly recommended.”

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Posted 2 years ago

“Good price for the product. Website is easy to use. Delivery was on time. Items were well packed. All good.”

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Posted 2 years ago

“We placed a large order for two bathrooms. After ordering, I realised that I needed some further parts, and Customer Service were very helpful with amending the existing order, avoiding a second delivery charge. The items arrived on pallets, well wrapped, and in good condition.”

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Posted 2 years ago

“The order arrived promptly.”

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Posted 2 years ago

“Fast delivery and great quality”

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Posted 2 years ago

“Very good very pleased”

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Posted 2 years ago

“product arrived not as pictured or described, terrible quality, flimsy, cheap-looking plastic toilet seat, was told to order a different seat and pay for it.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews