Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I ordered and expected from website description and speedy delivery too.”

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Posted 3 years ago

“Great selection of items, good prices and efficient delivery. Have used many times and will continue to do so in the future.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Excellent fast service item delivered next day”

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Posted 3 years ago

“Very quick no hassle delivery and kept up to date with what was happening- very pleased”

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Posted 3 years ago

“Excellent site advisors other parts that you may require. Good price range. Also indicates if item is in stock or date expected. Order arrived very quickly in time advised”

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Posted 3 years ago

“Excellent choice and quick delivery.”

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Posted 3 years ago

“Great value items and easy to order. Quality of toilet seat was disappointing (had to replace after purchasing) and first delivery date was not honoured although quickly rectified once I contacted the customer service team.”

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Posted 3 years ago

“Good quality, quick delivery.”

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Posted 3 years ago

“lots of choice, easy to order and delivery was quick, very happy with product and service”

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Posted 3 years ago

“90% of items turned up broken and 3 days late. I’m still waiting to hear about getting the broken items pick up and a replacement delivered”

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Posted 3 years ago

“Good service and prices. Quality is surprisingly good considering the price. We will be using again.”

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Posted 3 years ago

“Great kit and delivered perfectly. Bathroom looking brilliant.”

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Posted 3 years ago

“Very quick deliveryn”

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Posted 3 years ago

“Good service, item arrived quickly and at a very competitive price”

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Posted 3 years ago

“Ordered next day delivery and didn’t arrive until 2 days later.”

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Posted 3 years ago

“Delivered as promised. Assembly instructions for item (shower door) not very clear.”

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Posted 3 years ago

“i purchased some bath panels but the pictures were totally misleading. there was no way of attaching the panels without drilling through the them leaving ugly screws showing on the outside. as it turned out, i can't fit them anyway and so lets see if the returns process can be better as a service and look after me as a customer properly.”

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Posted 3 years ago

“Items good Delivery good No complaints Thankyou”

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Posted 3 years ago

“No complaints. Fast, effective service, and a good price. Website also very easy to use.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews