Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products arrived in good condition. Delivery driver was courteous and helpful (moved pallet into garage as requested). Deducted 1 star as delivery company didn't get in touch the day before to arrange drop as stated on website. Driver called on the way to drop off. Wasn't an issue on the day as I was in, but would have been an problem if not! Also my quidco cashback didn't track despite having cookies enabled for the transaction so have had to raise a claim manually. Had the same issue with a purchase from here earlier this year as well.”

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Posted 3 years ago

“Ordered toilet seat online arrived two days later great service”

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Posted 3 years ago

“Ordered on the Monday, delivered and fitted on the Wednesday morning, do not change your choice of carrier. Altogether a very efficient service, where one was kept fully aware a what was going on. Many thanks!”

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Posted 3 years ago

“Service excellent. Ordered one day and delivered the next. Haven’t had taps fitted yet but they are very good quality.”

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Posted 3 years ago

“Used Victorian Plumbing for some of my bathroom furniture. They’re not the cheapest but very good quality - recommended.”

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Posted 3 years ago

“Very easy to buy from. Very efficient delivery. Very good prices”

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Posted 3 years ago

“Still waiting reply to several emails 're damaged item John Dowling”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Excellent customer service. Kept fully informed about status of order. Unfortunately, my purchase was unsuitable for my needs but, the returns and refund process was very quick and easy.”

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Posted 3 years ago

“Brilliant service. Very easy site to use and quick delivery.”

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Posted 3 years ago

“Really good pre-sales advice, and very prompt delivery.”

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Posted 3 years ago

“Quick, easy to order. We were well informed and updated about delivery. We will use VP again👍👍”

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Posted 3 years ago

“Items arrived very quickly, within a couple of days. The bathroom taps and bathroom lighting was just as described and were of good quality. Very pleased with our purchases. We would use them again.”

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Posted 3 years ago

“Ordering online was easy; the goods came on time and delivery driver was helpful.”

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Posted 3 years ago

“Delivery was quick and prompt very pleased with quality of products I purchased will definitely buy again from Victoria plumbing thanks”

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Posted 3 years ago

“Quality items & delivered really quickly; exactly what you need when you’re in the middle of a project. Prices are excellent too.”

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Posted 3 years ago

“What I wanted delivered promptly”

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Posted 3 years ago

“Easy to use website, prompt delivery, no problems”

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Posted 3 years ago

“Good supplier to deal with. No problems.”

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Posted 3 years ago

“It was easy to choose and order using the wish list facility. The good look of good quality although I have not unpacked properly yet.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews