Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

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“Very efficient. Great customer service. Delivery arrived within a couple of days”

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Posted 3 years ago

“Great to deal with.Easy to navigate website. Great stocks and availability and plenty of updates when despatched.”

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Posted 3 years ago

“I am refurbishing the bathroom and everything that I ordered has arrived promptly, in excellent condition and well packed. Parts ordered includes a large shower tray, Chatsworth Thermostatic shower valve and shower pump. Thank you. Excellent service.”

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Posted 3 years ago

“Placed my order and goods came as informed ...good communication all through the process”

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Posted 3 years ago

“Helpful when i had questions, and various plumbing bit shipped quickly and were as expected. Thanks!”

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Posted 3 years ago

“Brilliant range of products. Easy to order and everything has arrived in a timely and efficient way. Thank you”

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Posted 3 years ago

“Bought for my sons hairdressers refit , realy good product”

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Posted 3 years ago

“We have been very happy with the service and the products we ordered are of a good quality and design.”

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Posted 3 years ago

“Web site is very user friendly and have a large variety of items to choose from. Only down side is delivery is fairly expensive unless over a certain amount.”

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Posted 3 years ago

“Quick delivery and great quality!”

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Posted 3 years ago

“We purchased a new kitchen tap, it arrived very quickly and it looks amazing.”

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Posted 3 years ago

“Very good and quick great produces but delivery just turned up with no call when both of us work”

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Posted 3 years ago

“I wanted to return part of my order as it wasn't right for my bathroom. Not only would they arrange return but they gave me absolutely no help trying to find a courier to return the items. I have wasted a lot of money and will never deal with them again”

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Posted 3 years ago

“everything I have ordered has been delivered within two days , well wrapped and in exellent order .”

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Posted 3 years ago

“Radiators arrived on time and were as indicated in pictures on line. Looking forward to getting them fitted now. Driver was very helpful”

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Posted 3 years ago

“Lovely and well made item looks really classy”

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Posted 3 years ago

“Delivery fast and efficient, Product exactly met the requirements.”

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Posted 3 years ago

“The delivery driver was surly, and not very helpful. I had to chase after him, and ask if he would put the one box of tiles in the boot of my car as I am disabled and could not pick them up. I had already asked for this when arranging the delivery.”

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Posted 3 years ago

“Excellent service. Great communication from order to delivery.”

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Posted 3 years ago

“Great product and service”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews