Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,711 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,711 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered in timeframe indicated.”

Helpful Report

Posted 3 years ago

“Do far, everything I've ordered has been of good quality and very efficient,and the one issue I had,was rectified straight away with no fuss.”

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Posted 3 years ago

“What can you say about a company that you get what you order and its trouble free? Well someplace you will go to again and recomend.”

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Posted 3 years ago

“90% of the things I've ordered for the bathroom that I'm renovating I have ordered from Victorian Plumbing. I was very impressed by their speedy shipping times, stock availability, selection, and competitive prices. I was also impressed by the filter options on their website which made it really easy for me to find what I needed :)”

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Posted 3 years ago

“I asked a simple question to help resolve am issue with a toilet seat fittings not working correctly. After over 50 years in the building industry and having a very successful property maintenance company upto my retirement, the response from your help line made me feel like a total idiot. I've sorted the problem out by purchasing some other fitting.”

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Posted 3 years ago

“I have purchased 2 new toilet seats this month within a short period and they both arrived on time with clear and easy fitting instructions.”

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Posted 3 years ago

“Good pricing fast delivery, excellent service.”

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Posted 3 years ago

“I haven’t received the order and am only receiving automated responses to my emails. I appreciate that they may have delivery problems but a human response would have been appreciated.”

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Posted 3 years ago

“Excellent service , website was easy to use and a great choice. Checkout was straight forward . Packed really well and delivery was quick too . Easy to install”

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Posted 3 years ago

“Fast efficient service description all there but check everything don’t assume”

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Posted 3 years ago

“Great product, delivered on time as promised !”

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Posted 3 years ago

“Excellent service absolutely brilliant wellmade products worth every penny !! Will definitely be recommending to everyone!!”

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Posted 3 years ago

“Very quick service at a good price”

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Posted 3 years ago

“Great customer service. Couldn’t be happier.”

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Posted 3 years ago

“Excellent service. Everything arrived in good time. Had to return one item and very straight forward. Pleased with products and good quality.”

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Posted 3 years ago

“Excellent value and quality, great products and choice.”

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Posted 3 years ago

“Good quality products promptly delivered for a good price. How pleasant!”

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Posted 3 years ago

“Placed an order in early November delivery date given by courier stayed in 3 days as signature required, no delivery received. Contacted you received an apology and that a new item would be despatched since then no communication received from yourselves or courier. Have lost all confidence in your company.”

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Posted 3 years ago

“Fast and efficient delivery. Products all very good quality”

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Posted 3 years ago

“Good choice at competitive prices. Delivery quick and efficient”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,711 reviews