Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,723 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and the did what they advertised they would do.. i'd use the again.”

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Posted 4 years ago

“Very pleased with our designer radi6from Victorin plumbing. Excellent choice. Easy to order. Immediate confirmation. Advised on delivery date. Delivery was efficient and professional. Highly recommend this company.”

Victorian Plumbing 5 star review on 5th February 2021

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Posted 4 years ago

“The seat looks nice but it has a peculiar smell like urine. It is an unpleasant smell.”

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Posted 4 years ago

“We love our new trendy radiators! They work great and look amazing!”

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Posted 4 years ago

“My goods arrived quickly and the product was as described and of fabulous quality.”

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Posted 4 years ago

“I have had no delivery of an item I have paid for ???”

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Posted 4 years ago

“VERY QUICK TO ORDER AND RECEAVE”

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Posted 4 years ago

“I have bought a shower and a sink and drawer unit I'm pleased with the service and delivery and quality of the products and the price was ok”

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Posted 4 years ago

“Really efficient and fast delivery. Good choice of products and great prices. Would recommend”

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Posted 4 years ago

“First Class Service Rapid delivery”

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Posted 4 years ago

“Fast efficient service to get my goods- great communication, not just emails but also phone calls”

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Posted 4 years ago

“I first tried to order my ensuite components ffrom B&Q which proved to be both considerably more expensive and the delivery process was hard to fathom. I found the Victorian Plumbing website easy to use and the prices very good with the appropriate links to help the purchase. Everything was instock and delivered on time. Although the public should not be surprised at this it is rarely the case particularly with the more traditional and larger DIY supliers. I have recommended VP to friends and family.”

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Posted 4 years ago

“Very impressed with whole offering from VP. Huge choice and excellent availability of items we chose. Prompt palletised delivery and very well packed. Installation guidance a bit patchy but that really the nature of plumbing!”

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Posted 4 years ago

“Easy to use website, with useful information to help. Delivery was well managed, with large items and bad weather. Altogether a stress-free purchase.”

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Posted 4 years ago

“In terms of the products we bought I would rate them ‘poor’. The holes for the overflow and waste we’re not properly aligned with each other and the bath panel was too big for the bath even though it came together. The countertop sink we purchased comes with a tile to hide the waste however the tile is not connected to the waste therefore to close or open the plug you need to take the tile out which is not that easy.”

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Posted 4 years ago

“Fast and efficient service”

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Posted 4 years ago

“Still waiting for our bath to be installed.”

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Posted 4 years ago

“Very efficient service and kept me informed of my order every step of the way until delivery! We haven't installed the items yet but can't wait!”

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Posted 4 years ago

“Received promptly and exactly what I ordered. Fitted well.”

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Posted 4 years ago

“Good service on time delivered as promised can not ask anymore”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,723 reviews