Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived next day, exactly as ordered. Will use VP again without hesitation”

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Posted 3 years ago

“Bought online really quick delivery”

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Posted 3 years ago

“Fantastic service and Quality products”

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Posted 3 years ago

“Very efficient service items ordered arrived very quickly and all email enquires were answered timely and helpfully. Would recommend.”

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Posted 3 years ago

“Excellent first class service, good quality products and courteous friendly staff”

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Posted 3 years ago

“Delivery was on time. The toilet and bath was of high standard, very good value for the money paid. All in all extremely pleased with Victorian Plumbing and would recommend them.”

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Posted 3 years ago

“Easy to navigate website - good wide range to chose from. Quick and efficient delivery as well as order comms. Yet to put all the items in place so unable to comments on product quality. But click to deliver journey has been seamless.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Easy to navigate on the site & provide me with all the information I required to make the right choice”

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Posted 3 years ago

“Very easy ordering procedure and excellent delivery information. Online shopping made easy”

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Posted 3 years ago

“Toilet and sink unity very good quality, perfect for our bathroom and I would highly recommend using them in the future”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Good, will definitely use again”

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Posted 3 years ago

“You delivered what I ordered perfectly, when I wanted it and with good friendly service from ordering to delivery, what more can you ask for.”

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Posted 3 years ago

“Easy to use website and item arrived really fast.”

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Posted 3 years ago

“Ordering was fine however when it comes to returning it’s not straight forward, have already done a chat on website regarding some of return not showing on their acceptance form (they were returned with same courier!) Now we have been given a refund, which is great, however the shower tray, which again was returned on same van, with orderNo and returns No on the front of address label!! Has not been refunded. All very frustrating and very time consuming.”

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Posted 3 years ago

“Quick, easy and good value”

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Posted 3 years ago

“My husband was satisfied with the new toilet seat and managed to fit it successfully. The result, a nice clean, white seat and lid!”

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Posted 3 years ago

“Ordered online,quick delivery.Looks nice was surprised that the toilet brush was black when usually brushes are white.I would think it can still be put in bleach to disinfect it.”

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Posted 3 years ago

“Quality products that will last.Ordered a toilet roll holder arrived sooner than I expected and was superb finish.Would recommend this company to friends and family.Forget B&Q these products are meant to last .”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews