Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered two whole sets of shower room sets including a shower tray, shower walk-in glass panel, tower shower, taps toilet seats, Bluetooth mirrors, towel racks, vanity twin sets and twin basins. whole bathroom set for my annexe. all arrived on time and everything looks so elegant and worth of price. I am so happy and satisfied with my order from victorian plumbing so I would recommend it to everyone. Mrs S Jayagopal”

Helpful Report

Posted 1 year ago

“Excellent service from start to finish”

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Posted 1 year ago

“Bath came quickly. Delivery company was patient with time to look at delivery to check it over. However the bath did have some small chips that you couldn’t see until you removed the protective layer and it was also missing one of the support legs so we ended up using the old ones. It’s installed, looks nice and does the job!”

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Posted 1 year ago

“Simple ordering process and arrived quickly. Haven't installed the sink or tap yet so can't judge the quality, but the service was fine.”

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Posted 1 year ago

“Very professional service”

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Posted 1 year ago

“Easy to navigate website and everything ordered in stock. Delivery was quick and delivery guy super helpful.”

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Posted 1 year ago

“Unfortunately the courier let Victoria Plumbing down by leaving my £350 parcel outside, when there was someone in!”

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Posted 1 year ago

“Excellent products and customer service”

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Posted 1 year ago

“Delighted with the replacement items for our cloakroom. Quality items at a good price and delivered in timely manner. Well packaged so everything arrived as it should be with no damage. Well done to Victorian Plumbing. We wouldn't hesitate to use again.”

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Posted 1 year ago

“Perfect from selection to delivery.”

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Posted 1 year ago

“The item was exactly what I wanted. It came quickly and the price was fair”

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Posted 1 year ago

“I must admit to being concerned regarding delivery. However, my instructions regarding where to deliver my new ceramic sink were followed to the letter. My kitchen fitter soon arrived to remove it from the pallet. Everything is now installed and I am so pleased with the whole process and the final results are just what I wanted.”

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Posted 1 year ago

“Really pleased with my order and Custoner service was really good im happy”

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Posted 1 year ago

“No issues whatsoever after a few orders now”

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Posted 1 year ago

“Product as advertised and in good condition, delivery on time and courteous.”

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Posted 1 year ago

“Company staff extremely helpful and professional. Resolved order issue (caused by my error) swiftly and efficiently.”

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Posted 1 year ago

“Quick and careful delivery. Beautiful lights. Will use again in the future.”

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Posted 1 year ago

“Prompt delivery and well-made shower head and arm.”

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Posted 1 year ago

“Excellent service with easy ordering . The item arrived when stated and in strong packaging, with the item complete. Not yet fitted, but not anticipating any problems. Thank you.”

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Posted 1 year ago

“I was satisfied with delivery but I have a problem with quality of order which needs addressing.”

Helpful Report

Posted 1 year ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews